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Brayan J. Serrano

About

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Bussines Administrator
Managua, Nicaragua
Contact Brayan regarding: 
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Full-time jobs

Timeline

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Job

Résumé

Jobs verified_user 0% verified
  • Alia Services
    Project Specialist & Regional Recruiter
    Alia Services
    Jan 2022 - Jan 2025 (3 years 1 month)
    As a Project Specialist and Regional Recruiter I was in charge of negotiating, managing budgets, project logistics, staffing and monitoring employees based in the USA, ensuring the success and efficiency of projects. Negotiated deliverables and timelines with multiples clients. Developed strong attention to detail and multitasking abilities in a fast-paced environment.
  • Geo Strategy Partners
    Supervisor
    Geo Strategy Partners
    Jan 2021 - Jan 2022 (1 year 1 month)
    As a supervisor of the Returns area, I was in charge of checking and helping my team to create return labels for clients who were willing to return a product through different platforms, such as FedEx, DHL, and UPS. Recruiter - Identify, analyze and qualify candidates to get a product.
  • Geo Strategy Partners
    Customer Service
    Geo Strategy Partners
    Jan 2021 - Jan 2022 (1 year 1 month)
    Help customers over the phone to complete troubleshooting process and also to clarify any inquiry they had.
  • Geo Strategy Partners
    Data Support and Data Entry
    Geo Strategy Partners
    Jan 2021 - Jan 2022 (1 year 1 month)
    Virtual Order Processor via Shopify Plus in charge of submitting data in customer's database. (non-voice support channel)
  • Geo Strategy Partners
    List Builder
    Geo Strategy Partners
    Jan 2021 - Jan 2022 (1 year 1 month)
    Completing data according to the project needs.
  • S
    Quality Analyst
    Soluciones Aguilar
    Jan 2019 - Jan 2021 (2 years 1 month)
    Evaluate intake forms from other advocates, to make sure they are following processes and procedures required by the client.
  • S
    Appointment Setter
    Soluciones Aguilar
    Jan 2019 - Jan 2021 (2 years 1 month)
    As an appointment setter, my main duty was to call the doctor's office, get in contact with the receptionist, and schedule an appointment on behalf of one of our patients. After this process is completed, I had to call our patient to let them know that her/his appointment was scheduled and provide the date and time of the appointment.
  • S
    Data Collection Specialist
    Soluciones Aguilar
    Jan 2019 - Jan 2021 (2 years 1 month)
    Data entry and data collection agent with one of the top companies in the Merchant Cash Advance industry, in charge of process and report different parts of the campaing, from Funding verification, payment collections, and missed payments reports.
  • S
    Customer Service
    Soluciones Aguilar
    Jan 2019 - Jan 2021 (2 years 1 month)
    Help customers with any related inquiries they might have, such as insurance, verification, appointment details, etc.
  • P
    Point of Sale (POS) & Cash Handling Support
    Plaferco Hardware Store
    Jan 2017 - Dec 2017 (1 year)
    Maintained and updated supplier contact information and purchase history. Entered sales, inventory, and customer data into store systems or spreadsheets.
  • P
    Administrative assistant
    Plaferco Hardware Store
    Jan 2017 - Dec 2017 (1 year)
    Greeted customers, answered phone calls, and responded to inquiries regarding product availability, pricing, and store services. Provided support with special orders, returns, and coordination between customers and store departments.
  • P
    Inventory & Supply Management
    Plaferco Hardware Store
    Jan 2017 - Dec 2017 (1 year)
    Handled email correspondence, scheduled meetings, and maintained calendars for store managers or department leads.