Brandy McCraney

Cybersecurity Analyst

General Dynamics Information Technology

Apr 2025 - Current (1 year 4 months)

Led Vulnerability Management and SOC operations for enterprise systems supporting the Department of State. Create and implement cybersecurity system configuration standards, security policies, and operational processes while making sure they adhere to industry best practices and legal requirements. Manage the upkeep and functioning of critical cybersecurity systems, such as Endpoint Detection Response (EDR) and Security Information and Event Management (SIEM) systems. Assisted management with interviewing and selecting candidates for Help Desk roles, helping build compliant, security-aware operational teams from the ground up. Key Contributions: • Documentation, Delivery, and Detail: Acted as a liaison between SOC, System Administration, He

IT Analyst III

DXC Technology

Sep 2023 - Apr 2025 (1 year 8 months)

Served as a key technical resource delivering remote and onsite support across Textron enterprise environments. Created knowledge base articles and documented resolutions to enhance team efficiency and support scalability. Utilized PowerShell scripting for workflows and reinforced system integrity Key Contributions: • Active Directory: Managed over 1,200 user accounts and containers, ensured accurate provision and access control. • Tachyon and PowerShell: Improved operational efficiency using PowerShell scripting to install NET 3.5 and endpoint tools like Tachyon. • Remote Tools: Delivered remote support via Remote Desktop Connection and Bomgar, assisting users with device access, troubleshooting, and issue resolution while maintaining data

Information Specialist Operations Support I

Ochsner Health

Jul 2022 - Sep 2023 (1 year 3 months)

Supported healthcare IT operations, leveraging deep expertise in EPIC Electronic Healthcare Records systems, endpoint management, and identity access solutions. Ensured secure, efficient, and compliant technology environments across clinical and administrative teams. Utilized AirWatch to manage iOS and Android devices, enforcing mobile security policies and ensuring compliance across the organization. Key Contributions: • Collaboration and Technical Precision: Enhanced system performance and user experience in a high-demand healthcare setting. • Microsoft Endpoint Configuration Manager (MECM): Deployed and managed software applications, improved endpoint security and asset compliance. • Ping Identity: Administered for user provisioning, sin

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Information Technician Specialist / Interim IT Manager

New Orleans Recreation Development Commission

Mar 2019 - Jul 2022 (3 years 5 months)

Supported over 500 employees across more than five NORD facilities, ensuring seamless operations during both routine and crisis situations. Collaborated with the GIS team to reimage over 100 devices. Worked closely with the network team to maintain uptime and connectivity across all NORD sites during hurricane season. Key Contributions: • Spearheaded Mobile Device Management (MDM): Implemented, configured device policies, managed app deployments, and enforced security compliance to protect sensitive data and enhance mobile productivity. • Network Support and Patch Management: Patched and created Ethernet cables, ensuring reliable connectivity within assigned areas. Configured alerts for security threats and applied patch management to ensur

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