Channel Marketing and Customer Experience Lead Manager, Professional Division
Unilever
Feb 2019 - Dec 2021 (2 years 11 months)
• Linked the gap between the organization's brand and customers and led marketing strategy across all channels by developing and executing product strategies. • Created a talent acquisition strategy by recruiting, hiring, training, and leading field team members. • Coached and mentored team toward performance success by executing sales initiatives to meet plans. • Achieved common goals by building synergies between field sales, marketing, and education. • Created solutions to deliver a first-class customer experience. • Displayed organizational expertise by developing and managing future and existing Loyalty, sales CRM, TIGI Insider (B2C), supporting the development and launch of B2C sites, and leading transformation projects.