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Brandon Mejias

About

Detail

Medico
Anzoátegui, Venezuela
Contact Brandon regarding: 
work
Full-time jobs
Starting at USD8/hour
Flexible work
Starting at USD10/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Uva
    Customer Support Representative
    Uva
    Mar 2023 - Jun 2023 (4 months)
    Managed 60-80 daily calls and messages, providing swift and effective solutions to customer inquiries and concerns. Collaborated with cross-functional teams to ensure customer needs aligned with business objectives, resulting in improved service delivery. Resolved customer complaints through efficient problem-solving, increasing customer satisfaction by 15%. Demonstrated exceptional communication and conflict-resolution skills, contributing to a 20% improvement in customer retention. A
  • Mostbet
    Customer Support Representative
    Mostbet
    Jun 2022 - Aug 2022 (3 months)
    Handled over 100 live chats per day during 12-hour shifts, providing real-time support to customers. Processed customer account top-ups, ensuring accurate and timely crediting of funds. Verified online casino accounts, checking the authenticity of customer documents and ensuring compliance with platform requirements. Credited the appropriate funds to customer accounts after validation, ensuring a seamless user experience. Maintained a high level of accuracy and efficiency in all tasks, working under pressure to manage a large volume of requests.
  • A
    Customer Support Representative
    Abogados Para Tus Deudas
    Jan 2022 - Apr 2022 (4 months)
    Conducted outbound telemarketing calls to potential clients, increasing client engagement by 20%. Explained legal processes to prospective clients, improving client understanding by 30% through clear and effective communication. Scheduled and coordinated appointments with commercial lawyers, leading to a 25% increase in appointment conversions. Achieving a 15% improvement in sales conversions by streamlining the customer journey. Maintained accurate client records and ensured consistent follow-ups, contributing to enhanced customer satisfaction and retention.
  • A
    Sales Representative
    American Oilfield Standard INC
    Jun 2020 - Oct 2020 (5 months)
    Contacted suppliers and obtained quotations for government tenders in Venezuela and the U.S., facilitating a 10% increase in competitive bids. Explained tender requirements to suppliers, improving supplier engagement and understanding of project needs by 15%. Followed up with suppliers to ensure timely responses and accurate submissions, increasing the speed of tender processing by 20%. Demonstrated exceptional communication and negotiation skills to secure favorable terms for tenders.
Education verified_user 0% verified
  • U
    Medical Degree
    UDO
    Jan 2012 - Jan 2022 (10 years 1 month)