Iovanna Vargas Talent Acquisition Sr Leader

Talent Acquisition Sr Leader

Booth Partners

Mar 2023 - Current (3 years 3 months)

Recruiting Specialist

Platzi

Nov 2022 - Mar 2023 (5 months)

-Reviewed, coordinated and interviewed high profile candidates for roles mainly in Marketing, Business, Acquisition, Finance, Success, Learning, Engagement, Ops. -Managed the relationship with sub-contractor agencies to fulfill some positions for Business and Acquisition departments. -Met with hiring managers to discuss vacancies, applicant qualifications and characteristics of top candidates. -Leveraged online job boards Linkedin and careers site to advertise open positions and engage with potential candidates. -Verified applicant references and employment details. -Evaluated resumes, presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy. -Operated and maintained applicant tracking and candi

Talent Acquisition and HR Senior Associate

Shopee

Apr 2022 - Sep 2022 (6 months)

I performed this role until the company decided to close its operations in LATAM -Key role during the implementation of Shopee in the Colombia Market as Senior member of the People team. -Reviewed, coordinated and interviewed high profile candidates for roles mainly in Marketing, BI, Seller Acquisition, Onboarding, Category Management, Merchandising and HR. -Managed the relationship with a sub-contractor agency to fulfill agent requirements for both the Business Development and Operations teams. -Conducted several engagement, development and wellness strategies and activities. -Prepared and presented detailed presentations and timelines to Shopee Colombia's Senior Management.

Junior Recruitment and Selection Manager

Teleperformance

Aug 2021 - Mar 2022 (8 months)

-Built and strengthened successful relationships with external recruiters and agencies. -Set and conveyed recruitment goals to downstream staff. -Met with managers to discuss vacancies, applicant qualifications and characteristics of top cacandidates. -Liaised between multiple business divisions to improve communications.

Recruitment and Selection Coordinator

Teleperformance

May 2019 - Aug 2021 (2 years 4 months)

-Led a team of ~35 analysts with different roles within the recruitment and selection funnel. -Responsible of the agent income for up to 5 BPO accounts, which was ~250 hired candidates per month. -Supported job fairs, open houses and recruiting events. -Developed strategies for timely and profile-accurate recruitment with several areas in the organization. -Monitor KPIs in terms of absenteeism, turnover and overall performance in the early stages of the groups delivered, afterwards, conduct data analysis and action planning to improve quality of the upcoming batches.

Senior Selection Analyst

Teleperformance

Jan 2019 - May 2019 (5 months)

-Focused on locating well-qualified candidates within the BPO industry. -Part of the first Teleperformance´s Work from Home recruitment, selection and hiring model that was later key for the pandemic circumstances. -Conducted interviews, assessments and related tests tailored to specific account needs. -Presented employers with ~30 candidates each month. -Evaluated strengths and weaknesses of candidates through effective screening processes. -Leveraged online job boards to advertise open positions and engage with potential candidates.

Junior Selection Analyst

Teleperformance

Sep 2018 - Jan 2019 (5 months)

-Supported hiring process by conducting interviews in mass BPO Acquisition. -Reference checks and completing various paperwork. -Evaluated strengths and weaknesses of candidates through effective screening processes. -Operated and maintained applicant tracking and candidate management systems. -Verified applicant references and employment details.

Bilingual Recruiter

Waijiaoyi

Jun 2018 - Sep 2018 (4 months)

-Recruited English teachers for China schools. -Evaluated strengths and weaknesses of candidates through effective screening processes. -Operated and maintained applicant tracking and candidate management systems.

Talent Acquisition Specialist

Teleperformance

Feb 2018 - Sep 2018 (8 months)

-Part of the Talent Acquisition team for BPO mass recruitment. -Sourced and screened candidates for bilingual agent roles and worked with hiring managers to coordinate interviews, offers and onboarding. -Evaluated resumes, presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy. -Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.

Customer Support Associate

Concentrix

Oct 2017 - Feb 2018 (5 months)

-Answered customer telephone calls promptly to avoid on-hold wait times. -Offered advice and assistance to customers, paying attention to special needs or wants. -Responded to customer requests for products, services and company information. -Provided primary customer support to internal and external customers.

Intercambio cultural

InterExchange

Aug 2016 - Aug 2017 (1 year 1 month)

HR Coordinator

Laboratorio de Genética y Biología Molecular

Jan 2013 - Jan 2016 (3 years 1 month)

-Structured and developed HR processes based on ISO 9001 and, as the area was not stablished upon arrival. -Maintained human resources information system and kept employee files up to date and accurate. -Reviewed human resources paperwork for accuracy and completeness. -Supported human resources staff with new hire orientations and monthly departmental meetings. -Completed background and reference checks to facilitate hiring and onboarding of employees. - Responsible for the payroll management of all employees.

Iovanna Vargas

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