B
Boluwatife Oladele
About
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Lagos, Nigeria
Résumé
Jobs
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- NCustomer Service ExecutiveNeoLife InternationalDec 2022 - Current (3 years 9 months)Addressing inquiries, resolving issues, and providing product information with a focus on customer satisfaction. Oversee customer financial accounts and process customer adjustments while ensuring accurate and timely provision of point of sales materials to customers. Collaborating with cross-functional teams to expedite solutions and improve overall customer experience to ensure customer satisfaction and provide professional customer support. Make product recommendations or services to customers based on their needs and preferences.
- CData AnalystCocoa Research Institute of Nigeria.Dec 2021 - Oct 2022 (11 months)Acquired data from primary and secondary sources while ensuring data quality and integrity for analysis. Filtered and cleaned data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems. Interpreted data, analyzed results using statistical techniques and providing ongoing reports. Performed exploratory analysis to identify patterns and insights in the data. Collected and organized agricultural data from various sources, ensuring accuracy and completeness for subsequent analysis. Conducted statistical analysis to identify patterns and trends in agricultural data, contributing to research projects focused on sustainable farming practices. Assisted in conducting lectures for the industrial trai
Education
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- IYoung Leaders Initiative CertificateInitiative| Yali NetworkMar 2024
Introduction to Data Analytics|CourseraJul 2023 - Aug 2023 (2 months)- Excel Essentials for Data Analytics|CourseraSep 2023 - Oct 2023 (2 months)
- Bachelor's Degree in Agricultural ScienceUniversity of IlorinOct 2015 - Aug 2021 (5 years 11 months)