Boitumelo

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Recruitment Assistant

The Carrol Home Team

Jan 2024 - Feb 2025 (1 year 2 months)

As a Recruitment Assistant, I am responsible for creating and posting job openings on various job boards, company websites, and social media platforms. I review incoming resumes and applications to identify qualified candidates based on job requirements. Additionally, I coordinate and schedule interviews between candidates and hiring managers, ensuring all parties are informed of the details. I maintain regular communication with candidates, providing updates on their application status and answering any questions they may have. I also update and maintain the applicant tracking system with candidate information, interview notes, and feedback from hiring managers. My role relies heavily on technology and software to streamline various tasks;

Virtual Executive Assistant

Elvey

Jan 2021 - Dec 2023 (3 years)

Managed and organized the executive's schedule, including scheduling and coordinating appointments, meetings, and conference calls. Screened and managed incoming emails, drafting responses or forwarding them to appropriate team members for action. Made travel arrangements, including booking flights, accommodations, ground transportation, and creating detailed itineraries. Assisted with ad hoc projects, event planning, coordinating special initiatives, and providing support to other members of the executive team. Conducted research, gathered data, and prepared reports on various topics as requested by the executive. Additionally, I utilized skills related to WooCommerce, Canva, Shopify, and WordPress to enhance my contributions; I created vi

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Sales Operations Specialist (Remote)

Unlock'd

Jan 2019 - Dec 2020 (2 years)

As a Sales Operations Specialist (Remote), I was responsible for updating and maintaining sales data in the CRM system, ensuring accuracy and completeness. I generated and analyzed sales performance reports, providing insights to the sales team and management on key metrics. I worked closely with sales representatives to support their needs, answer questions, and provide necessary resources. Additionally, I researched and identified potential leads through various channels, such as online directories, social media platforms, and industry-specific websites. While my primary focus was on managing sales data and generating reports, I also engaged with WooCommerce and WordPress in a supportive capacity. I analyzed sales performance data that of

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Customer Support Representative

The Aurum Institute

Jan 2017 - Dec 2018 (2 years)

As a Customer Support Representative, I handled incoming customer inquiries through various channels, such as phone calls, emails, live chat, or social media. I assisted customers in troubleshooting technical issues, product usage problems, or other challenges they may encounter, while also educating them about the benefits and functionality of the organization's services. I reached out to prospects via phone calls, emails, or other communication channels to initiate conversations and gauge their interest in setting up appointments. I qualified leads by asking relevant questions and gathering information about the prospects' needs, budget, timeline, or any other factors that determine their potential as a customer. I utilized customer relat

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Sales Development Representative

Liberty Group

Dec 2015 - Dec 2017 (2 years 1 month)

As a Sales Development Representative, I was responsible for generating leads by researching potential clients, utilizing online platforms, attending virtual events, and leveraging social media. I initiated contact with prospects through various remote communication channels, such as email, phone calls, video conferences, or online messaging platforms. My role involved building and maintaining strong relationships with customers remotely, ensuring regular communication by providing ongoing support, addressing queries or concerns promptly, and ensuring customer satisfaction. Additionally, my experience in Sales Development is closely aligned with my proficiency in Microsoft 365. I developed skills in identifying customer needs and effective

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Cashier/Teller

Shoprite

Jan 2015 - Oct 2015 (10 months)

Greet customers, answer their questions, provide information about products or services and ensure a positive and pleasant shopping experience. Receive payments from customers for purchases and accurately process transactions. Reconcile cash drawer by comparing the total sales recorded with the amount of cash and payment receipts. Follow procedures to prevent theft, fraud or losses, such as checking counterfeit bills, verifying identification for credit card transactions, or reporting suspicious activities to supervisors or security personnel.

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