Bernardo Nava Araiza
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support manager and network engineer
Jalisco, Mexico
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Résumé
Jobs
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SUPPORT MANAGER & NETWORKING ENGINEERGrupo GarfloJan 2022 - May 2023 (1 year 5 months)•Design, management and supervision of networking infrastructure Projects. •Network manager, in charge of the correct functioning of the networking in all the offices. •Design, coordinate and execute the activities related to information technology and technical support. •Development, updating and compliance with processes and procedures for dealing with incidents. •Representation of the company before IT service providers, for the negotiation of services provided to the company. •Collaborate with the server infrastructure department, to implement instances correctly according to the requirements.- SNETWORK AND SYSTEM ENGINEERSonda MexicoJan 2021 - Jan 2022 (1 year 1 month)•Install, modify, and test telecommunications equipment. •Personalization of accounts and email on computers based on the final user's requirements. •On-site user support, preventative and corrective maintenance of computer equipment, hardware and software issues resolution.
- GIT ENGINEERGrupo Garflo – Bahía de BanderasJan 2019 - Jan 2021 (2 years 1 month)•Design, management and supervision of network infrastructure projects. •Call manager administration and support (IVR, DIDs). •Support to users and remote support in internal and external software applications, for the different locations in the republic. •Management, reception, maintenance and inventory of computer equipment.
Education
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- CTelematics engineeringCentro Universitario De La Costa UDG