Catalina Morales

Catalina Morales

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Video Editor - Digital Animator
Bogota D.C., Colombia

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Résumé


Jobs verified_user 0% verified
  • F
    Freelance Social Media Content Editor
    Fishop Colombia
    Nov 2024 - Current (1 year 4 months)
    Edit and produce dynamic video content for TikTok, Instagram Reels, and YouTube, using CapCut Pro to create visually engaging and brand-aligned videos. Collaborate with the marketing team to design and implement content strategies for social media platforms, aimed at boosting engagement and brand visibility. Enhance video content with attention-grabbing effects, transitions, and animations to capture audience attention and increase video views. Optimize video formats, ensuri ng proper aspect ratios, text overlays, and visual consistency across platforms to maximize content reach. Monitor social media trends and incorporate popular video formats, music, and themes to keep content fresh and relevant. Work closely with the content team to deve
  • EduNext
    Digital animator intern
    EduNext
    Jul 2024 - Current (1 year 8 months)
    As a Digital Animation Intern, I collaborate with the marketing team to develop monthly content strategies and create engaging visual materials, including social media carousels, explainer videos, and promotional assets, to highlight customer experiences and software features. I produce instructional and advertising videos to enhance client understanding of Open edX tools, boost engagement, and drive conversions. Using tools like After Effects, Photoshop, and Procreate, I design illustrations, refine animations, and oversee post-production to ensure high-quality outputs that align with brand guidelines and meet marketing and educational objectives. Additionally, I utilized automation functions in animation software to streamline repetitive
  • EduNext
    Customer Support Specialist
    EduNext
    Apr 2023 - Current (2 years 11 months)
    Serve as the main point of contact for client support, ensuring prompt and accurate assistance across tickets, emails, and meetings. Address technical issues with effective troubleshooting and escalation when needed, while proactively monitoring the platform to minimize downtime. Create detailed documentation and instructional videos to enhance the knowledge base and support client training. Contribute to the Open edX ecosystem through project management tasks, quality assurance during website migrations, and seamless client onboarding. Collaborate with the marketing team to produce engaging multimedia content, including animations and social media assets, strengthening brand presence and communication.
  • FOUNDEVER COLOMBIA
    appointment setter
    FOUNDEVER COLOMBIA
    Dec 2022 - Apr 2023 (5 months)
  • Teleperformance Spain
    Content moderator
    Teleperformance Spain
    Dec 2021 - Sep 2022 (10 months)
    - I worked as a content moderator on Facebook remotely. - Verifying the policies of the company and providing data about it.
  • Sitel Group
    Customer service and tech support representative
    Sitel Group
    Dec 2020 - Dec 2021 (1 year 1 month)
    - I was in the Shark Ninja campaign, where I played roles as an agent in customer service and technical support in cleaning products and kitchen appliances. - Using my communication skills to handle situations of non-conformity specifically when a product was defective or was delivered with some damage and my objective was to preserve the peace of mind and trust of our customers in the company. I was in the shark ninja campaign, where I played roles as an agent in customer service and technical support in cleaning products and kitchen appliances, using my communication skills to handle situations of non-conformity specifically when a product was defective or was delivered with some damage and my objective was to preserve the peace of mind a
Education verified_user 0% verified
  • Servicio Nacional de Aprendizaje (SENA)
    Digital Animation
    Servicio Nacional de Aprendizaje (SENA)
    Aug 2022 - Jan 2025 (2 years 6 months)
  • Universidad del Qundío
    Modern languages
    Universidad del Qundío
    Aug 2018 - Aug 2021 (3 years 1 month)
  • B
    Diploma in visual arts
    Becaria del Consejo Nacional para la Cultura y las Artes
    Jan 2017
  • Colegio Mayor José Celestino Mutis
    High School Diploma
    Colegio Mayor José Celestino Mutis
    Feb 2010 - Jan 2016 (6 years)