B

Blanca R. Murúa

About

Detail

Mazatlan, Sinaloa, Mexico
Contact Blanca regarding: 
work
Full-time jobs
Starting at USD12/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Lendbuzz
    Collection agent
    Lendbuzz
    Oct 2024 - May 2025 (8 months)
  • C
    Collections Agent / Remarketing Analyst
    CCSI (Lendbuzz)
    Oct 2024 - May 2025 (8 months)
    • Started as a collections agent managing Lendbuzz customer accounts and o ering tailored payment solutions. • Later transitioned to the remarketing team, focusing on accounts with repossessed vehicles due to non-payment. • Calculated the customer's remaining debt by evaluating repossession, repair, auction, and insurance costs, as well as the recovered value from vehicle sales. • Assisted in closing case les and preparing nancial documentation for outstanding debt recovery.
  • T
    Technical Support & Billing Agent
    TTEC (DISH)
    Jul 2020 - Jun 2022 (2 years)
    • Provided technical support and billing assistance to DISH Network customers in the U.S. market. • Assisted customers with remote TV recon guration, programming updates, and system troubleshooting using proprietary tools. • When necessary, scheduled technician visits for in-home resolution of hardware issues. • Ensured accurate billing adjustments and provided clear guidance on service plans and charges.
  • NTT DATA Services
    Client Tech Support Sr. Associate
    NTT DATA Services
    May 2018 - Aug 2019 (1 year 4 months)
    • Managed 5 help desks for clients from di erent industries simultaneously. • Delivered technical support aligned with ITIL standards. • Supported platforms such as Active Directory, SAP, ServiceNow, and OpasV3: user pro le management, password resets, con guration updates, and issue resolution.
Education verified_user 0% verified
  • I
    Bachelor's in Clinical Psychology
    ITESUS University
    Jan 2015 - Jan 2019 (4 years 1 month)