Bilkhis Mohammad

Empathetic and reliable Remote Customer Service Representative with over 3 years of experience supporting customers in high-volume, transaction-based environments. Skilled in managing inbound and outbound communication across phone, email, and chat channels with professionalism and care. Proven ability to handle sensitive customer concerns, resolve issues using internal systems, and provide compassionate service that builds trust. Authorized to work in the U.S. with flexible availability from an EST time zone.