Performance Advisor
Great Healt word
May 2019 - May 2024 (5 years 1 month)
Performance Advisor with experience leading group training sessions focused on soft skills development. Skilled in coaching individuals on assuming the sale, building confidence, and improving communication techniques to drive better performance and customer outcomes. Leveraging a strong background in hospitality principles, I ensured a consistently positive and supportive environment for trainees, fostering an atmosphere conducive to learning and skill enhancement.
• Managed customer communication workflows and engagement strategies using advanced messaging and CRM platforms, ensuring seamless interactions and high-quality service delivery.
• Maintained rigorous operational standards through accurate data entry and meticulous documentatio
