BheemalingeshawaraReddy Arlagadda

BheemalingeshawaraReddy Arlagadda

About

Detail

Project Lead at Ness Digital Engineering
Hyderabad, Telangana, India

Contact BheemalingeshawaraReddy regarding: 
work
Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Ness Digital Engineering
    Project Lead
    Ness Digital Engineering
    Sep 2025 - Current (1 year)
    Senior Business Analyst / Product Owner responsibilities Healthcare and recruitment platforms Salesforce Sales Cloud, Service Cloud, Marketing Cloud and Health Cloud Salesforce OmniStudio / OmniScript / Integration Procedures Vendor Management and staffing workflows Candidate, agency and client processes Timesheets and invoicing Third-party integrations SQL, Power BI, JIRA and Confluence BRDs, FRDs/FDDs, FIT-Gap documents, traceability matrices, test cases and cutover plans Multi-tenant Salesforce application design Requirements gathering, stakeholder management, backlog management and Agile delivery
  • Hallmark  Healthcare Workforce Technology
    Senior Business Analyst
    Hallmark Healthcare Workforce Technology
    Apr 2024 - Mar 2025 (1 year)
    At Hallmark IT Healthcare Solutions, I worked as a Senior Business Analyst/Product Owner on healthcare staffing products. I worked on the complete staffing lifecycle, including hospital requirements, candidate recruitment, vendor management, credentialing, assignments, timesheets, and invoicing. I gathered requirements from stakeholders, created user stories and functional documents, worked with Salesforce and integration teams, coordinated with developers and QA, handled UAT, and supported releases. I also worked on Salesforce, third-party integrations, reporting, and process improvements, acting as the bridge between business teams and technology teams.
  • Hallmark  Healthcare Workforce Technology
    Business Analyst
    Hallmark Healthcare Workforce Technology
    Feb 2020 - Mar 2024 (4 years 2 months)
    Led end-to-end business analysis for Einstein II, a healthcare workforce management platform aimed at optimizing nurse scheduling, credentialing, and staff deployment across hospital networks. Conducted detailed requirements gathering through stakeholder interviews and workshops, delivering comprehensive BRDs, FRDs, user stories, and acceptance criteria using JIRA and Confluence. Developed UML diagrams, process flows, and wireframes to ensure alignment between business stakeholders and technical teams. Spearheaded system integration between Einstein II, third-party credentialing tools, and hospital HRMS platforms, resulting in a 50% reduction in credential validation time. Applied Agile methodologies including Scrum, SAFe, and Kanban to lea
  • Career Break
    Health and well-being
    Career Break
    Aug 2019 - Feb 2020 (7 months)
    Was working on my health improvement
  • Covalense
    Senior Functional Consultant
    Covalense
    Jan 2019 - Jun 2019 (6 months)
    Led business analysis for the National Child Trust (NCT) project, focused on modernizing child health assessment and welfare workflows by migrating from a legacy Java system to Salesforce Nonprofit Success Pack (NPSP). Collaborated with stakeholders including parents, administrators, finance, and IT teams to gather requirements and business rules. Authored BRDs, FRDs, and user stories using JIRA; designed workflows, wireframes, and data models to align business logic with technical implementation. Mapped legacy functionalities to Salesforce NPSP, enabling data centralization, process automation, and improved user experience. Partnered with finance teams to integrate secure payment gateways and automate donation processing with full complian
  • Infobhan Systems  Services
    Senior Business Analyst
    Infobhan Systems Services
    Jun 2018 - Dec 2018 (7 months)
    Led business analysis for the Apigee (Google Cloud) project, enhancing case management and customer support processes using Salesforce Service Cloud. Engaged stakeholders across customer support, product, and leadership teams to gather business requirements and define improvements for issue resolution, case routing, and customer feedback capture. Created BRDs, FRDs, user stories, and workflow diagrams aligned with Salesforce functionality. Reengineered case workflows, increasing first-contact resolution by 30%. Configured Salesforce Einstein AI and case assignment rules to prioritize tickets based on urgency, customer tier, and category, boosting support efficiency by 40%. Integrated API performance analytics with Service Cloud to track use
  • CIGNEX
    Business Analyst
    CIGNEX
    May 2017 - Jun 2018 (1 year 2 months)
    Worked as a Business Analyst on a Salesforce CRM implementation project, delivering end-to-end configuration and process optimization across multiple modules. Gathered and analyzed business and functional requirements, created BRDs and FRDs, and translated stakeholder needs into user stories, workflows, and data models. Configured Salesforce CRM including Page Layouts, Record Types, Profiles, Validation Rules, Assignment and Escalation Rules, OWD, and Sharing Rules to align with business processes. Designed Visualforce Email Templates to automate customer communications. Identified and resolved data quality issues, ensuring clean input for migration and implementation. Maintained continuous alignment between business and technical requireme
  • Bodhtree
    Software Engineer
    Bodhtree
    Sep 2016 - Apr 2017 (8 months)
    Contributed as a Software Engineer in a Salesforce CRM implementation project, focusing on system configuration, requirement analysis, and cross-functional collaboration. Configured Salesforce CRM components such as Page Layouts, Record Types, Profiles, Field-Level Security, Validation Rules, Assignment Rules, Escalation Rules, Organization-Wide Defaults (OWD), Sharing Rules, and Workflows. Designed and implemented Visualforce Email Templates to automate communication processes and enhance customer engagement. Worked closely with clients and stakeholders to gather business requirements and align them with technical deliverables. Translated requirements into functional specifications, user stories, process flow diagrams, and data flow models
Education verified_user 0% verified
  • S
    Master of Technology - MTech, Computer Science
    Saint Marys College JNTU Hyderabad
    May 2013 - Dec 2015 (2 years 8 months)
  • A
    Bachelor of Technology - BTech, Computer Science
    AVR SVR Engineering College JNTU Anantapur
    Aug 2008 - Apr 2012 (3 years 9 months)