Elise Fantoni

Senior Manager, RevOps

Zenity

Jan 2025 - Current (1 year 7 months)

Senior Business Application Manager

Starburst

Mar 2024 - Jan 2025 (11 months)

-Championing strategic initiatives to enhance operational efficiencies within Business Applications -Known for streamlining cross-functional projects and improving process usability -Proven track record of delivering system improvements by addressing end-user feedback -Committed to leveraging technology and process enhancements to achieve measurable business outcomes

Business Application Manager

Starburst

Mar 2023 - Mar 2024 (1 year 1 month)

-Orchestrated and optimized over 10 business tools to enhance operational synergy and productivity across departments -Implemented critical tools that catalyzed workflow enhancements and productivity gains -Refined application processes to drive significant operational efficiencies, consistently improving workflows and organizational effectiveness

Salesforce Administrator

Starburst

Feb 2022 - Mar 2023 (1 year 2 months)

-Engineered tailored Salesforce solutions to support cross-functional teams, optimizing operational workflows and enhancing efficiency across departments -Successfully resolved over 1000 user issues, improving system performance and ensuring seamless Salesforce operations

Marketing Operations Manager

Starburst Data

Aug 2020 - Feb 2022 (1 year 7 months)

-Built lead scoring from HubSpot to Salesforce, enhancing user visibility and optimizing lead management -Collaborated with the Chief Marketing Officer on strategic initiatives, contributing to company-wide growth and improving marketing ROI through aligned objectives and efficient resource allocation

Salesforce Administrator and Applications Manager

Nasuni

Apr 2019 - Aug 2020 (1 year 5 months)

Salesforce Developer/Administrator

Nasuni

Jan 2018 - Apr 2019 (1 year 4 months)

-Certified System Administrator and App Builder at Nasuni -Managed product management and implementation/development of Salesforce

Support and Data Analyst/ Salesforce Admin

WGBH

Nov 2016 - Jan 2018 (1 year 3 months)

Managed platforms of Salesforce to cross-functionally create and implement innovative tools in order to increase efficiency and test cases Salesforce Capabilities: -App Exchange -Data Loader -Workflows and Process Builders -Custom Objects -Fields -Page Layout -Customization -Developer console -Triggers -User Profiles -Permission Setting Management -Reports -Dashboards -Sandbox -Web to case -Heroku -Apex Classes

Sales Operations Analyst

Boston Scientific

Jan 2016 - Oct 2016 (10 months)

-Built the sales operations programs in the Urology and Pelvic Health division using external training platforms such as BrainSharks -Calculated the quarterly budget using factors such as size of region, amount of territory managers, and historical spend for all regions and send out monthly expense reports using the Microsoft Access tool -Serve as an expert in tableau and tableau dashboard -Launched salesforce.com across all divisions Urology and Pelvic Floor, Gynecological Surgery, and Mens Health -Co-lead the annual SRAI audit in the Gynsurg division -Transferred the mobile service providers reporting in order to improve accuracy and consistency Show less

Sales Training Associate

Boston Scientific

Jun 2015 - Jan 2016 (8 months)

-Collaborated with the sales and sales management team to aid the launch of Salesforce.com in the Urology and Women's Health department -Along with the launching of this new application, I will provide pivotal instructions and break down of the new Salesforce system in a brain-shark video presentation -Improved internal processes in order to maximize selling in the field

Sales Operations

Boston Scientific

Dec 2014 - Jan 2015 (2 months)

-Managed the consignment control process within the Urology division

Sales Operations

Boston Scientific

Jul 2014 - Aug 2014 (2 months)

-Liaison between sales and customer service, communicating with 20+ regional managers -Groomed and maintained organizational system to ensure successful tracking and auditing of sales representative assigned inventory (SRAI)

Health Economics & Reimbursement Specialist

Boston Scientific

May 2013 - Aug 2013 (4 months)

-Synthesized CMS/Medicare cost data and generated key reports in support of ongoing business strategy and general reimbursement awareness (CPT Profile Reports) -Researched and developed National US Private Payer reference tool that identified key websites links for general and medical policy information

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