Quality Assurance Intern
Microsoft
Sep 2024 - Mar 2025 (7 months)
• Managed 40+ laboratory machines by imaging and flashing firmware using a debug board and updating registry keys.
• Performed manual and automated testing on Windows devices, identifying and troubleshooting issues.
• Filed detailed bug reports using Azure DevOps and analyzed logs.
• Demonstrated proficiency with WinDbg and other debuggers for opening Ramdump files, ensuring symbol accuracy, and executing command lines.
• Launched tests using WTT on 60+ machines, analyzed the results to identify failure origins, and logged them accordingly.
• Experienced in handling firmware upgrades/downgrades for SSD, NVME, UEFI BIOS, SAM, and KIP.
• Created CMD and task automation scripts using PowerShell for Windows Test Technology (WTT) to automate tas