Beverly Roxas Madduma

Beverly Roxas Madduma

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B2B Sales Account Manager
Metro Manila, Philippines

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Résumé


Jobs verified_user 0% verified
  • First Circle
    Sales Account Manager
    First Circle
    Feb 2025 - Current (1 year 9 months)
    Account Manager in FinTech is responsible for driving the growth of a digital financial platform by acquiring new users, partners, or clients through strategic campaigns and partnerships. This role focuses on identifying high-impact growth opportunities, optimizing user acquisition funnels, and delivering data-driven strategies that expand the platform's reach and market share. It requires a blend of marketing, analytics, and commercial acumen, along with a strong understanding of financial products and digital behavior.
  • Concentrix
    Sales Account Manager
    Concentrix
    Mar 2024 - Mar 2025 (1 year 1 month)
    Responsible for managing and expanding client relationships within the information technology sector. This role focuses on selling IT products, solutions, and services—such as software, hardware, cloud solutions, or managed services—to business clients. The manager identifies client needs, recommends tailored technology solutions, and drives revenue through consultative selling and account growth strategies.
  • Monoprice
    B2B Sales Account Manager
    Monoprice
    Sep 2022 - Mar 2024 (1 year 7 months)
    I am responsible for managing and growing relationships with business clients, ensuring their needs are met while driving revenue growth. This role involves maintaining a portfolio of key accounts, identifying upselling or cross-selling opportunities, and ensuring long-term client satisfaction. The focus is on building strategic partnerships, understanding client business goals, and delivering tailored solutions that align with their objectives.
  • TaskUs
    Customer Services Specialist
    TaskUs
    Mar 2021 - Aug 2022 (1 year 6 months)
    Serves as the primary point of contact for customers, ensuring a positive experience by providing assistance, resolving issues, and answering inquiries promptly and professionally. The role focuses on delivering excellent service across various channels (phone, email, chat, or in-person), handling complaints effectively, and maintaining customer satisfaction and loyalty. They also play a key role in collecting feedback, supporting sales or technical teams, and ensuring that customer expectations are met or exceeded.
  • Personal Collection Direct Selling Inc
    Business Development Manager
    Personal Collection Direct Selling Inc
    Nov 2019 - Dec 2020 (1 year 2 months)
    Plays a key role in driving a company’s growth by identifying new business opportunities, building and maintaining client relationships, and increasing revenue. This role involves strategic planning, market research, lead generation, and deal negotiation. BDMs work closely with sales, marketing, and product teams to align business goals with client needs and to ensure long-term success.
  • Intouch
    Inbound Customer Service Representative
    Intouch
    Jun 2018 - Dec 2019 (1 year 7 months)
    A Financial Customer Service Representative serves as the primary point of contact between financial institutions and their clients. This role involves assisting customers with inquiries related to banking products, account management, transactions, and financial services. Representatives are responsible for resolving issues efficiently, providing accurate information, and ensuring a high level of customer satisfaction. They must maintain confidentiality, adhere to regulatory compliance, and demonstrate strong problem-solving and communication skills in a fast-paced, customer-focused environment.
  • Jetstar Airways
    Sales Team Lead
    Jetstar Airways
    Dec 2014 - Mar 2018 (3 years 4 months)
    Sales Team Lead is responsible for supervising and guiding a team of sales representatives to achieve sales targets and deliver excellent customer experiences. This role involves setting goals, monitoring team performance, providing coaching and training, and driving strategic initiatives to boost revenue growth. The Sales Team Lead acts as a bridge between sales staff and management, ensuring smooth operations, consistent communication, and alignment with company objectives. Strong leadership, communication, and analytical skills are essential for success in this role.
  • O
    Operations Manager
    Omniglobe International
    Aug 2011 - Sep 2014 (3 years 2 months)
    Operations Manager oversees the daily operations of a business to ensure efficiency, productivity, and profitability. This role involves managing processes, optimizing workflows, coordinating between departments, and ensuring that organizational goals are met. Responsibilities include monitoring performance metrics, implementing process improvements, managing budgets, and leading teams. The Operations Manager plays a critical role in aligning operational strategies with business objectives, maintaining quality standards, and driving continuous improvement across all functions.
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