Enterprise IT & SaaS Specialist with hands-on experience supporting and scaling internal technology ecosystems in fast-growing, remote-first companies. My core focus is IT operations, identity & access management, endpoint environments, and automation, with day-to-day ownership of Okta IAM, Google Workspace (Admin), enterprise SaaS tools, and distributed user environments.
I support secure access and reliable operations for 1,000–2,000+ employees, working across Windows, macOS, Linux, and mobile devices, handling user provisioning and deprovisioning, permissions, troubleshooting, and system documentation. I’m comfortable responding to security alerts, enforcing endpoint policies, and improving reliability through automation and scripting using Python, Bash, PowerShell, and low-code tools like Zapier, n8n, and Tines.
Beyond enterprise IT, I also bring experience in API troubleshooting, system integrations, log analysis, and backend support, working closely with engineering, security, and operations teams. I’ve supported SaaS platforms end-to-end, contributed to workflow automation, and helped improve internal processes through technical analysis and clear documentation.
I thrive in environments where ownership, clarity, and continuous improvement matter. I enjoy bridging the gap between IT, security, and engineering, and I’m always looking for ways to make systems more scalable, secure, and efficient.