Bernard Okaka

K

Hardware Support Specialist

KCB Group

May 2024 - Feb 2025 (10 months)

• To perform deployments of new hardware in adherence to the bank's standards and best practices. • Determine and enforce end-user hardware specifications and configuration standards. • Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary. • Research, testing and implementation of new hardware technology and related software as needed to enhance the performance of existing equipment. • Reconcile the bank's hardware to ensure it tallies with records held in the bank's books. • Ensure that the bank's data is eradicated from hardware components due for disposal.

Reviewer

Verbit

Dec 2020 - Mar 2024 (3 years 4 months)

• Precise and complete each audio file with a high level of accuracy. • Help train and guide new transcribers. • Adhered to diverse tone and style specifications in alignment with project requirements. • Researched current events and news items to fact-check and verify sources. • Reviewed and implemented editorial feedback to improve written content.

Editor

Verbit

Apr 2020 - Dec 2020 (9 months)

• Transcribing audio and video recordings accurately and efficiently. • Ensuring that transcripts are formatted according to company standards. • Researching and verifying names, terms, and other information as needed. • Completing transcripts within agreed-upon deadlines. • Implemented language and style guidelines to ensure consistency.

C

Computer Technician

Feb 2017 - Mar 2020 (3 years 2 months)

M

Computer Technician

Ministry of Youth Affairs, Creative Economy and Sports,

Nov 2016 - Feb 2017 (4 months)

• Setting up new computer systems. • Configuring and updating software and drivers. • Troubleshooting any issues occurring with hardware and software. • Resolving computer-related queries from employees. • Assisted with installing, maintaining and troubleshooting various technologies and applications. • Assisted in the installation of new operating systems for users. • Determined the equipment necessary for computer repairs after testing systems.

About

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