Bernardo Diaz

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CTO & CISO

Transi

Mar 2024 - Current (2 years 7 months)

USA, Canada and Spain Cross-border payments, Stablecoin Digital Wallets to Latam.

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Fintech Advisor

Aug 2023 - Feb 2024 (7 months)

As a fintech advisor, I leverage my expertise in digital banking, insurance solutions consulting, product design, cloud services, and software engineering to provide strategic guidance and support to various fintech startups (BaaS, RaaS) and established companies across Latam: • Designed innovative financial services to create value and increase financial inclusion in Latam through personalized, customer-centric products. • Developed cloud-native solutions utilizing modern technologies, advising clients on selecting and implementing optimal cloud platforms, frameworks, and partners. Leveraged modern microservices architecture and GenAI-powered customer data monetization strategies in digital ecosystems, marketplaces, and super-apps. • En

Director of Consulting Services

Gravity9

Jan 2023 - Jul 2023 (7 months)

• Growth: Generated a qualified pipeline worth US$7M within a span of 6 months by leveraging MongoDB sales hunters across multiple countries, including Mexico, Brazil, Spain, and Colombia.
• People: Defined the organizational structure and growth model for expansion in Latin America (Latam), encouraging contractors to transition into internal employees and achieving a high engagement rate of 93%. Implemented a training program to enhance Azure/MongoDB and AWS cloud capabilities within the organization. Additionally, led development teams in Azure, utilizing REST APIs and scalable architecture practices to ensure robust solutions.
• Delivery & Ops: Achieved successful delivery of nearshore projects, ensuring high customer sa

Global Technology Hub Director

Scotiabank

Jan 2020 - Oct 2022 (2 years 10 months)

• Global Transformation Programs Delivery: Initiated a pilot program that generated value for Canadian Banking and Wealth Management Lines of Business, leading to its expansion across 12 additional business and service lines. This expansion extended the program's reach from Colombia to include all countries served by Scotiabank in the Americas region

VP Digital Transformation

Minsait

Feb 2019 - Dec 2019 (11 months)

Growth: Successfully drove a remarkable business growth of 200% and exceeded P&L (Profit and Loss) targets by 40% through effective collaboration with industry partners and leveraging existing programs for cross-selling and up-selling strategies. Delivery & Ops: Defined Digital Value Proposition for top accounts, focusing on empowering intelligent decision-making through data analytics and AI, developing personalized and connected customer services, and streamlining digital operations with an agile and automated approach. Designed Digital Products & Customer Experience UI/UX services for TIGO, Nueva EPS, and BANREP (national bank of Colombia), resulting in increased online sales effectiveness and improved 24% customer satisfaction index and

I

VP of

ITSERVICES

Apr 2016 - Mar 2017 (1 year)

Growth: Overachieved the P&L target goals 25% with high customer satisfaction levels thanks to the business value added by innovative solutions & operations. Generated new revenue streams leveraging cloud new SaaS and PaaS products out of existing technology practices. Delivery & Ops: Leaded the service portfolio transformation from an on-premises IT infrastructure support service into a cloud based Managed Services /outcome based model: Developed digital products and formed partnerships with startups and fintech companies to offer customers value-added services such as Digital Banking APIs, Customer 360 View, Proximity Marketing, and Business resiliency solutions. Supported 99,9x6% high-availability core banking operations for top banks in

D

Digital Banking Transformation Consultant (Freelance)

May 2015 - Mar 2016 (11 months)

As an independent consultant, provided advisory and training services in Digital Transformation for large Banks & Financial Services group in Latam. Assisted in defining the business transformation roadmap, including areas such as customer experience, Digital Services, Fintech Ecosystem strategy, Data & Analytics, Agile Culture, and the journey to the Cloud for Lean Ops & IT.

Delivery Executive/Country Manager

IBM

Nov 2010 - May 2015 (4 years 7 months)

Responsible for the banking consulting services delivery in Colombia, providing nearshore services to top accounts in Latam: SAP Delivery Center. Implemented a Latam nearshore SAP CoE to support and enhance operations for Health Care ERP and HCM:
- Transformed operations at Palermo Clinic SAP and core systems, reducing critical business backlog to 10%, optimizing service time, and streamlining operational costs (recognized as an industry reference story).
- Modernized patient and medical services for Fundacion Santa Fe De Bogota (FSFB) through a digital web portal/App, enabling patients to self-manage their clinical history, allowing doctors to provide digital services to patients, and implementing telemedicine and prevention ca

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Senior Manager - IT Business Transformation

PwC Advisory Services

May 2008 - Nov 2010 (2 years 7 months)

Growth: Achieved the growth and P&L targets increasing revenue 40% per year. Partnerships: Developed key business partner's relationship (IBM, Oracle, Ultimus, Pectra). Delivery & Ops: Delivered business value to top companies (on time, within budget, scope, with high quality standards & NPS customer satisfaction levels): • BVC (Colombia Stock Exchange). Implemented a Technology Modernization Program for the Central Depository of Securities, which involved core system modernization, implementation of 4 new digital products & services, and datacenter migration (Success Story). • Defined Digital Banking Services Strategy & Governance model for Aval Banking Group's four banks (Bogota Bank, Occidente Bank, AV Villas Bank, Popular Bank). • Av

Senior Product Manager - IT Consulting Services

SONDA

Apr 2006 - Apr 2008 (2 years 1 month)

Growth: Achieved the growth and P&L targets with 34% year to year growth with 20% profit margin. Partnerships: Product Manager responsible for developing the demand generation strategy and managed the business partners' relationship (SoftwareAG/webMethods, HP, Microsoft). Delivery & Ops: Delivered business value to top companies (on time, within budget, scope, with high quality standards & NPS customer satisfaction levels)

Senior Solutions Architect

Perficient

Jun 2005 - May 2006 (1 year)

Senior Solutions Architect

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CTO

Tecnovas

Apr 2004 - Jun 2005 (1 year 3 months)

CTO

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Internal Revenue Service Program Leader

District Of Bogota

Aug 2001 - Apr 2004 (2 years 9 months)

Como líder de programas en el Servicio de Impuestos Internos, fui responsable de dirigir iniciativas clave de modernización, asegurando la implementación efectiva de procesos y tecnologías que mejoraron la eficiencia operativa. Colaboré con equipos multifuncionales para desarrollar estrategias que optimizaran la experiencia del contribuyente y garantizaran el cumplimiento normativo. Además, lideré programas de modernización con equipos de desarrollo, implementando arquitecturas escalables que permitieron una mejor adaptabilidad y rendimiento en nuestras operaciones.

Software Engineer

Ecommerce

Feb 2000 - Jun 2001 (1 year 5 months)

A

Software Developer

A1 - Telekom Austria Group Research & Innovation Product

Jan 1999 - Dec 1999 (1 year)

Software Developer

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Bernardo Diaz

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