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Benjamin Streb

About

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Ohio, United States

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work
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Résumé

Jobs verified_user 0% verified
  • Bread Financial
    Merchant Success Strategist
    Bread Financial
    Jan 2024 - Current (2 years 4 months)
    International Partnership Development: Grew Canadian based, RBC Payplan Powered by Bread Pay, to 50% YoY growth, reaching $70,000,000 in actualized loan volume in year one alone. Increased applicant funnel 150% by implementing sweeping workflow reforms while employing automation and data backed strategies to optimize credit underwriting, call center staffing, and product offering. Data-informed B2B Customer Success: Cultivated 20 domestic ecommerce integration programs, realizing over $40,000,000 in actualized loan volume per year. Leveraged a variety of BI tools, including but not limited to, Tableau, Looker, and predictive AI to achieve 0% client churn and a 15% upsell rate across renewals. Introduce A/B testing strategies, increasing cus
  • USA TODAY
    Onboarding & Education Project Manager
    USA TODAY
    Jan 2022 - Jan 2024 (2 years 1 month)
    Client Onboarding: Spearheaded client onboarding, successfully reducing churn within the initial 90 days, historically an organizational weak point. Acted as primary liaison across sales, SEO, copy, creative, devops, and customer success teams, ensuring seamless collaboration and information flow. Project Management and Optimization: Developed timeline and performance optimizations for digital advertising products, overseeing campaign launches to align with client's goals and business model to increase spend efficiency by 25%. Platform Expertise: Conducted educational demonstrations on how to effectively utilize our proprietary reporting and analysis platform. Facilitated hands-on learning sessions to understand API connections between inte
  • E
    Solutions Consultant
    Emplifi
    Jan 2020 - Jan 2022 (2 years 1 month)
    Revenue-Driven Customer Success: Orchestrated SaaS demonstrations, onboarding, and training for diverse stakeholders, including c-suite executives, ensuring successful adoption. Leveraged data insights to drive significant revenue growth through cross sells and upsells to major sports leagues including UFC, MLB, and Stanley Black and Decker. Product Ownership: Project managed development and implementation of custom social media analytics dashboard in support of the NFL and Anheuser-Busch during Super Bowl weekend to provide baseline data in support of multi-million dollar marketing campaigns. Completed project one full sprint ahead of projected timeline.
Education verified_user 0% verified
  • Capital University
    Bachelor of Arts
    Capital University
    Cum Laude