Belinda Robertson

Belinda Robertson

About

Detail

Texas, United States

Timeline


work
Job

Résumé


Jobs verified_user 0% verified
  • Ride Health
    Ride Health
    Ride Health
    Jun 2024 - Current (2 years 5 months)
    Dispatch rides
  • United Healthcare
    Member Services Advocate
    United Healthcare
    Mar 2022 - Current (4 years 8 months)
    Managed inbound calls, assisting members with inquiries about their health insurance benefits and plan coverage. Educated members on the specifics of their health plans, including benefits and services, to ensure informed decision-making. Accessed and updated member demographic information, identified in-network providers, and assisted with benefit utilization to enhance member satisfaction. Upheld patient rights by maintaining strict confidentiality of personal health information in compliance with HIPAA regulations.
  • Aramark
    Lead Cashier/Customer Service Associate
    Aramark
    Aug 2010 - Mar 2022 (11 years 8 months)
    Received special awards for Top in recognition Trained new employees, managed end-of-day paperwork, assigned job duties, and handled store opening and closing procedures. Took orders, processed transactions, and accepted payments, ensuring efficient and accurate customer service. Managed inventory counts, ordered and received inventory, stocked products, and resolved customer issues while maintaining accurate records and collaborating effectively with the team.
  • C
    Assistant Manager/Key Holder
    Captain D's
    Feb 2007 - Apr 2010 (3 years 3 months)
    Led and supervised team members during shifts, including assigning work orders, training new employees, and ensuring adherence to safe work procedures. Managed store opening and closing routines, assisted in creating employee schedules, and maintained effective communication with leadership. Operated cash registers, processed transactions, and handled payments, contributing to efficient store operations. Fostered a customer-focused, team-oriented environment by building strong relationships with employees, enforcing policies, initiating corrective actions, and maintaining quality standards.