B

Beatriz Tome

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São Paulo, Brazil

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Résumé


Jobs verified_user 0% verified
  • Gupshup
    Project Manager
    Gupshup
    Oct 2025 - Current (1 year 1 month)
    Leadership of initiatives with major companies to drive digital channels through conversational agents. Management of multidisciplinary teams, connecting technical vision (flows, integrations, bots, and channels) with efficient project execution. Supporting clients with a strategic business perspective, ensuring that digital solutions generate impact on user experience, metrics, and results.
  • s
    Senior Project Owner
    smarters
    Jul 2023 - Sep 2025 (2 years 3 months)
    Leadership of strategic projects for major global players, creating scalable and innovative solutions. Roadmap and backlog management, ensuring agile and high-impact delivery. Implementation of OKRs and KPIs to measure and optimize performance, resulting in productivity gains. Development of conversational solutions on WhatsApp, driving engagement and conversion.
  • Track&Field
    Product Manager
    Track&Field
    May 2022 - Jun 2023 (1 year 2 months)
    Management of a portfolio of 300+ SKUs, aligning product strategy, quality, and profitability. Negotiation and relationship management with global suppliers (China and Peru) to optimize the supply chain. Cost reduction of 15% through process redesign and the implementation of agile methodologies.
Education verified_user 0% verified
  • FIAP
    MBA in Project Management PMI® and Agile
    FIAP
    Jan 2025 - Current (1 year 10 months)
  • IED
    Postgraduate Degree in Strategic Design and Innovation
    IED
    Jan 2022 - Dec 2024 (3 years)
  • PUC-SP
    Specialization in Customer Experience
    PUC-SP
    Jan 2022 - Dec 2022 (1 year)
  • Faculdade Santa Marcelina
    Bachelor's Degree in Fashion Design
    Faculdade Santa Marcelina
    Jan 2016 - Dec 2019 (4 years)
Projects (professional or personal) verified_user 0% verified
  • F
    First Gamified RPG on WhatsApp
    Nov 2024 - Dec 2025 (1 year 2 months)
    Pioneer in delivering an immersive chatbot-based experience, resulting in 1 million pages read and record engagement.
  • C
    Conversational Solution for the Olympic Games
    Jul 2024 - Aug 2024 (2 months)
    Creation of a WhatsApp channel that reached 300,000 users and achieved a 58% lead conversion rate, establishing a new digital sponsorship model.