J

Jayden Rollins

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Senior User Experience Researcher at MasterControl
Riverton, Utah, United States
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Résumé

Jobs verified_user 0% verified
  • MasterControl
    Senior User Experience Researcher
    MasterControl
    Jul 2019 - Current (7 years 4 months)
  • Overstock
    UX Researcher
    Overstock
    May 2018 - Mar 2019 (11 months)
    As the sole UX Researcher, I act as a consultant for over 20 UX Designers. I guide my team through their research needs by helping them develop and execute a research plan using a variety of research methods (generally qualitative), as well as educating them on how to analyze and the resulting data and share their findings. I regularly teach groups between 10-30 people on various aspects of UX research and lead a book club reading related material. I have overseen or personally participated in hundreds of usability tests, dozens of user interviews and ethnographic visits, and other forms of research; I am comfortable with unmoderated and moderated sessions conducted remotely or in-person, and advocate for research to be done in a contextual
  • Henry Schein
    UX Research and Design
    Henry Schein
    May 2012 - May 2018 (6 years 1 month)
    I work with product management to create the blueprints for future functionality. I make many suggestions based on user observations; I also review user feedback with our Support team to promote requested functionality. From the many suggestions and requests, I receive assignments which range from large, complex projects to small, but critical, improvements. I study the assignments, gathering input externally from direct observation and discussion, as well as internally from those experienced in the areas my assignment will touch. I then create the user stories and system requirements, as well as interactive mock-ups using Axure. After receiving feedback from those I have learned from earlier, I present my work to product management. I then
  • The Church of Jesus Christ of Latter-day Saints
    Functional Analyst - Intern
    The Church of Jesus Christ of Latter-day Saints
    Jan 2012 - May 2012 (5 months)
  • D
    Account Manager/Implementation Engineer
    Data Systems International
    Jan 2011 - Dec 2011 (1 year)
  • Zions Bank
    Financial Services Representative
    Zions Bank
    Sep 2006 - Oct 2010 (4 years 2 months)
Education verified_user 0% verified
  • Brigham Young University
    bachelor, Bachelor of Science (BS), Management Information Systems, General
    Brigham Young University
    Jan 2009 - Jan 2012 (3 years 1 month)
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