Andre

Senior Staff and Labor Relations Specialist

University of Pennsylvania

Nov 2024 - Current (1 year 11 months)

Associate Director of Administrative Projects

University of Pennsylvania

Mar 2023 - Nov 2024 (1 year 9 months)

Senior Staff Relations Specialist

University of Pennsylvania

Feb 2022 - Mar 2023 (1 year 2 months)

● Consults with and advises managers and staff on a wide range of employee and labor relations-related issues, including but not limited to performance management, conflict resolution, organizational restructuring, and staff leaves
● Consults with managers to enhance and maintain positive employee relations and high productivity. Provides analysis and advice to management and staff regarding human resources policies and procedures and related employment law
● Lead projects and programs such as performance management, policy development, conflict resolution, time off programs, and others. In consultation with management, assess client/organizational needs, establish project objectives, timelines, evaluation strategies, and projec

Director, HR and Administrative Services

Welcoming Center for New Pennsylvanians

Jun 2018 - Feb 2022 (3 years 9 months)

• Delivers administrative support to the CEO, Directors and Staff.
• Manages completely the daily administrative operations of the office.
• Manages all human resource matters for the organization which include on-boarding new staff, handbook oversight and new policy creation, human resource law compliance and employee benefit management.
• Oversees and acts as liaison for accounting consultants for the organization and financial matters to include audit prep, report submissions, creation of financial policies, and management of all financial software such as payroll and bill payment systems.
• Organized new office and designed systems to maximize administrative operations. Arrange and maintains sensitive documents in co

I

Executive Assistant and Office Manager

Ilera Healthcare

Oct 2017 - Mar 2018 (6 months)

• Delivers administrative support to the CEO, COO, CFO, and other Directors.
• Heavy scheduling and meeting coordination and setup.
• Organized the new office and designed systems to maximize administrative operations. Arranged and maintained sensitive documents in compliance with security procedures.
• Manage complex and changing travel arrangements.
• Creates expense reports, filing systems, and other office organization forms and spreadsheets.
• Coordinates HR new hire onboarding.
• Negotiates contracts on office equipment and price points on office supplies resulting in money savings for the company.
• Trains office personnel on the use of office equipment and the performance of office procedures to ma

Administrative Assistant

Independence Visitor Center

Oct 2008 - Oct 2017 (9 years 1 month)

 Prepare correspondences, monthly reports and other documents.
 Responsible for opening and distributing all incoming mail.
 Prepare outgoing mail and correspondences, including e-mail and faxes.
 Process all invoices to be paid by the Accounts Payable Department.
 Organize and maintain all company files.
 Conduct research, compile and type reports.
 Create and maintain databases and spreadsheet files.
 Reconcile month-end usage reports for office machinery.
 Assist in the coordination of quarterly board of directors and staff meetings, and prepare and distribute meeting materials.
 Arrange meetings, invitations and follow up for confirmations.
 Provide clerical support to all dep

Regional Administrative Assistant

Family Dollar

Sep 2006 - Jun 2007 (10 months)

 Provided administrative support to the Regional Vice President.
 Acted as the point of contact person for the Corporate Office for the PA, NY, NJ Region.
 Oversaw 150 stores in 9 different districts.
 Answered, routed, and responded to incoming phone calls from the home office, and outside vendors and arranged all conference calls.
 Maintained the Regional Vice President’s schedule including weekly meetings, quarterly sales meeting, and inventories.
 Assisted in training new staff.
 Prepared all reports and information for the region on a timely basis.
 Created a variety of spreadsheets using Microsoft Excel.
 Created and maintained paper and electronic filing systems.
 Opened, screen

B

Administrative Assistant

Boys and Girls Clubs of Philadelphia

Dec 2004 - Oct 2008 (3 years 11 months)

 Prepared and reviewed employees’ timesheets for submittal to payroll.
 Processed all invoices to be paid by the Accounts Payable Department.
 Made weekly bank deposits.
 Prepared and reviewed city, monthly, and annual reports.
 Assisted with yearly summer camp human resource orientations.
 Answered, routed, and responded to incoming phone calls from the home office, and outside vendors.
 Typed correspondences from verbal or written directions.
 Opened, screened, routed and distributed mail, and interdepartmental correspondences to staff.
 Ordered office supplies.
 Assisted in training new staff.
 Prepared and maintained all children’s files throughout the school year and summer

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Andre

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