Pierre Mathis

Pierre Mathis

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Customer Success Specialist - Data Enthusiast
France

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Résumé


Jobs verified_user 0% verified
  • Qlik
    Strategic Customer Success Manager
    Qlik
    Jan 2024 - Current (2 years 10 months)
    - Drive onboarding, renewals, upsells with a portfolio of our EMEA largest customers on a global scale - Establish close relationships and work on the best applicability of our technological solutions for the benefit of our customers in their digital transformation journey
  • Talend
    Strategic Customer Success Manager
    Talend
    Jan 2021 - Dec 2023 (3 years)
    Manage Strategic and Premier Accounts: Onboarding, Deployment, Adoption, Retention. Quotas exceeded each year. President’s Club in 2022. Best performer in 2023.
  • Talend
    Principal Customer Success Manager
    Talend
    Jul 2018 - Dec 2020 (2 years 6 months)
  • Nexway - Connect & Monetize the Digital World
    Head of Customer Success Management
    Nexway - Connect & Monetize the Digital World
    Sep 2017 - Jun 2018 (10 months)
    Manage the Nexway ecommerce strategic customers: - Oversee the Customer Success team activity (7 people); - Drive the day-to-day operations, support and consulting as the primarily point of contact; - Manage the cadence with the partners, align on critical KPIs (acquisition, conversion, churn...); - Be the voice of the customers internally to facilitate and develop the partnerships.
  • Nexway - Connect & Monetize the Digital World
    Senior Global Account Manager
    Nexway - Connect & Monetize the Digital World
    Feb 2015 - Aug 2017 (2 years 7 months)
    Drive the worldwide e-commerce partnership of strategic accounts through the Nexway platform: - Optimize the online sales of our key partners, including acquisition and subscription business; - Drive consulting with the accounts and feed the internal product innovation; - Make sure that budgets and objectives (value of the portfolio = 30M€/year).
  • Microsoft
    Business Analyst - Xbox Music
    Microsoft
    Sep 2010 - Dec 2014 (4 years 4 months)
    Manage the Xbox Music Marketplace business operations and performance tracking (web and apps for PC, mobile, console) - KPIs: acquisition, conversion, engagement.
  • Microsoft
    Key Account Manager - MSN
    Microsoft
    Jul 2009 - Aug 2010 (1 year 2 months)
    Build and run the MSN Web Music download services in 4 countries (UK, FR, DE, IT).
  • Microsoft
    Key Account Manager (first at Musiwawe, acquired by Microsoft in 01/2008)
    Microsoft
    Jun 2006 - Jun 2009 (3 years 1 month)
    Develop and grow the digital music solution sales with French key accounts (SFR, Bouygues Télécom...) and prospects on web and mobile. 10 accounts in the portfolio, value = 2M€/year
  • N
    Account Manager
    Neuf Cegetel
    Jul 2003 - May 2006 (2 years 11 months)
    Trading of voice product (per minute & country destination), international rates negotiation with international carriers. 15 accounts in the portfolio, value = 20M€/year, sales of 200M international minutes/year.
  • N
    Buyer / International Routing Manager (at SIRIS, then successive mergers up to Neuf Cegetel)
    Neuf Cegetel
    Oct 2000 - Jun 2003 (2 years 9 months)
    Middle-Office management in the telecom wholesale division, international voice traffic optimization. Purchase value: 60M€ / year.
  • TOTAL
    Trading Operator
    TOTAL
    Aug 1998 - Sep 2000 (2 years 2 months)
    Coordinate operations of oil products sales (East Africa )
Education verified_user 0% verified
  • V
    Växjö universitet in Sweden (Erasmus program) — Economics
    Växjö universitet in Sweden (Erasmus program)
    Jan 1994 - Dec 1994 (1 year)
  • E
    Ecole Supérieure de Commerce (Troyes)
    Ecole Supérieure de Commerce (Troyes)
    Jan 1993 - Dec 1996 (4 years)
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