Byron Gutierrez

Intel LTR Lab Engineer

Infotree Global Solutions

May 2024 - Current (2 years)

• Facilitate shift handovers to ensure seamless communication and optimal user support. • Assign daily tasks to laboratory technicians, ensuring efficient workflow and clear prioritization. • Provide assistance and mentorship to Level 1 technicians to enhance team performance. • Deliver engineering solutions for complex client issues, ensuring timely resolution and optimal outcomes. • Improve and document processes for operational efficiency and compliance. • Organize priorities based on client and company needs to align with strategic goals. • Escalate critical issues to relevant departments for timely resolution. • Supervise and validate work quality, ensuring adherence to SLAs and excellent customer service. • Collect and analyze perform

Equipment Engineer

Boston Scientific

Mar 2022 - Mar 2023 (1 year 1 month)

• Management and maintenance of inventory for production equipment, ensuring seamless continuity in component sourcing. • Interact with suppliers to understand materials manufacturing processes, taking efficient actions to improve processes. • Lead projects to analyze the financial impact of department purchases and optimize business opportunities. • Participate in Value Improvement Projects (VIP) focused on the management of spare parts, achieving substantial cost savings. • Generate reports to inform different departments about the status of production equipment with Tableau, SAP, Airtable, MS Office. • Improve and develop tools to optimize department performance. • Train both external and internal clients in the use of different technolo

Computer Technician

Selfemployed

Nov 2019 - Mar 2022 (2 years 5 months)

• Diagnose computer issues through hardware measurements using equipment like multimeters and other signal measurement devices to assess voltage and current signals. • Repair and install hardware and software to solve computer problems. • Perform maintenance to ensure optimal computer performance. • Disassemble and assemble computer equipment to inspect for anomalies and perform hardware maintenance. • Research emerging technologies to provide better customer services and solutions. • Improve server performance through optimization techniques, resulting in accelerated server speeds. • Implement backup and server cloning procedures to enhance data security and disaster recovery capabilities. • Install, update, and maintain software, firmware

Home Automation Specialist

Selfemployed

Apr 2014 - Mar 2020 (6 years)

• Communicate with clients to properly understand the problem to be solved. • Design electronic circuits, including PCBs, and develop programming algorithms to create cost-effective solutions without compromising performance. • Coordinate with suppliers to procure precise specifications necessary for production requirements. • Execute the construction of hardware and software components for final devices. • Perform comprehensive testing and installation of final products to ensure optimal performance and customer satisfaction. • Integrate smart home technologies, like IoT devices and sensors, to enhance automation and efficiency. • Provide ongoing support and maintenance to home automation systems, ensuring long-term reliability. • Stay up

Facilities Maintenance Technician

Selfemployed

Mar 2011 - Nov 2016 (5 years 9 months)

• Conduct comprehensive preventive and corrective maintenance, incorporating facility-wide improvements. • Resolve issues by leveraging extensive experience in repairs and renovations, adept at addressing various facility-related issues. • Maintains critical infrastructure integrity, including structural repairs, electrical troubleshooting, plumbing system maintenance, roof repair, wall construction, countertop installation, painting, ceramic tiling, faucet, and shower repairs, and calibration of appliances and power tools. • Apply versatile repair and renovation skills across diverse environments, customizing expertise to meet specific facility maintenance requirements. • Implement efficient maintenance schedules, optimizing facility perfo

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