Matt Polson

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Customer Success Manager

LA VOZERÍA

Apr 2023 - Current (3 years 2 months)

I design engagement strategies and build healthy relationships through training, operational services, and customer support. I strive to develop and maintain healthy and long-lasting relationships with clients, ensuring that the customers get the desired assistance and can decide without confusion. Offering all the needed help to win enhanced customer satisfaction.

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Account Executive

LA VOZERÍA

Oct 2022 - Apr 2023 (7 months)

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Account Executive

Metric Partners

Feb 2020 - Oct 2022 (2 years 9 months)

Metric Partners has over 25 years of consulting experience in Digital Analytics, Marketing & Training. We work across all verticals. I have to opportunity to work along side talented experts and provide insight and value to companies looking to advance their current digital marketing strategies.

Corporate Sales Development

Workday

Feb 2019 - Dec 2019 (11 months)

Workday is the leader in enterprise-class, Software-as-a-Service (SaaS) solutions for managing global businesses. Workday delivers unified Human Capital Management, Payroll and Financial Management solutions designed for today's organizations and the way people work. Delivered in the cloud and leveraging a modern technology platform, Workday offers a fresh alternative to legacy ERP. More than 1,000 enterprise customers, spanning medium-sized organizations to Fortune 50 businesses, have selected Workday. Ranked #15 Best Places to Work by LinkedIn

Lead Account Development Manager

Whistic

Jul 2018 - Jan 2019 (7 months)

Whistic is the best way to manage security risk assessments. We are a rapidly-growing, investor-backed company that has developed an automated risk assessment platform used by CIOs, CISOs and InfoSec teams throughout the world. Our patent-pending CrowdConfidence scoring algorithm leverages the wisdom of the crowd to deliver insights into the relative risk within your vendor network. With the average cost of a data breach at $6.5 million and 63% of data breaches linked to a 3rd party, more companies are starting a vendor risk program or upgrading their existing spreadsheet questionnaires and leveraging the Whistic platform to gain greater visibility into information security risks.

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Account Development Manager

numetric labs pvt ltd

Jul 2016 - Jul 2018 (2 years 1 month)

Numetric is a powerful platform for business executives, data experts, and individual contributors alike to simply search all of your data at breathtaking speed. We believe that the promise of business intelligence and big data are realized via democratization of business data coupled with the ability to search, explore, and ask questions to surface answers and gain actionable insights. Structured reports and dashboards are important to monitor the status quo of your business - but they won't answer questions you haven't already formulated. Executives may miss important changes in the business because they don't have a way to simply ask questions of their data. They are busy looking at baseline metrics and defining basic reporting

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Loan Officer

American Pacific Mortgage

Apr 2016 - Jan 2018 (1 year 10 months)

• Manage applicants expectations related to processing times, interest rates and closing deadlines • Review loan applications and documents for accuracy and completeness • Collaborated with a team of loan originators NMLS #1220060/1850

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Loan Officer

RANLife Home Loans

Jul 2014 - Apr 2016 (1 year 10 months)

• Manage applicants expectations related to processing times, interest rates and closing deadlines • Review loan applications and documents for accuracy and completeness • Collaborated with a team of loan originators

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Lean Manufacturing Specialist and Operator

US Synthetic

Oct 2013 - Jul 2014 (10 months)

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Sales, Project Manager

Code Greene

Jan 2010 - Oct 2013 (3 years 10 months)

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Sales Project Manager

ReportTime

Jan 2010 - Oct 2013 (3 years 10 months)

-Worked under the head of sales to identify new business opportunities. Created workload of new and past clients.

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