B
Barbara Lavado
About
Detail
Azuay, Ecuador
Contact Barbara regarding:
work
Full-time jobs
Starting at
USD10/hour
Flexible work
Starting at
USD10/hour
Résumé
Jobs
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- USales Representative / Account ExecutiveUnited Family MovingMay 2024 - Jul 2025 (1 year 3 months)• - Responded to customer inquiries regarding moving services (local, national, or international). • - Provided accurate quotes based on inventory, location, and service requirements. • - Scheduled on-site or virtual assessments with potential clients. • - Maintained regular communication with leads to convert them into booked jobs. • - Built and maintained strong customer relationships throughout the sales process. • - Coordinated with operations/logistics teams to ensure a smooth transition from sales to service. • - Tracked sales performance and followed up with clients post-move for feedback. • - Used CRM tools to manage contacts, notes, and pipeline progress. • - Stayed updated on company services, pricing, and promotions.
Assistant Manager (Green Energy, Solar)Solar Connect USJun 2023 - Mar 2024 (10 months)• - Made outbound courtesy calls to customers. • - Closed deals for myself and colleagues. • - Handled incoming customer calls and resolved complaints. • - Consistently met production and quality standards. • - Maintained excellent customer service, following all relevant procedures. • - Trained new employees. • - Created essential company documentation. • - Supervised staff. • - Designed solar panel layouts using various platforms.- NAssistant Manager (Home Care Services)NHouse IncMay 2022 - Feb 2023 (10 months)• - Made outbound courtesy calls to clients. • - Answered incoming calls and resolved complaints. • - Consistently met production and quality assurance standards. • - Maintained high-quality service following company and client-specific policies. • - Trained new employees. • - Created necessary company documents. • - Supervised staff.
- TInside Sales Agent (Marketing)That Smiling DentistAug 2021 - Feb 2022 (7 months)• - Made outbound courtesy calls to clients. • - Handled incoming customer inquiries. • - Scheduled appointments. • - Sent promotional text messages and emails. • - Provided quality customer service, adhering to company and client policies.
- VVirtual Assistant (Real Estate)Vanguard RealtyFeb 2021 - Jul 2021 (6 months)• - Made outbound calls to clients to complete forms for the real estate agent to contact them. • - Answered incoming customer calls and responded to inquiries. • - Scheduled appointments. • - Protected customer information by maintaining confidentiality and following procedures. • - Maintained quality service by adhering to company and client-specific policies. • - Sent promotional text messages to clients.
- CCustomer ServiceCBPO,Jul 2019 - Aug 2020 (1 year 2 months)• - Answered incoming customer calls, resolved inquiries and complaints. • - Consistently met production and quality assurance standards. • - Maintained high-quality customer service, following company and client-specific policies. • - Accurately processed credit card payments. • - Trained new employees.
- DSales (Vacation Packages/Energy)Destination DirectFeb 2018 - Jul 2019 (1 year 6 months)• - Made outbound courtesy calls to customers to offer products or request account information. • - Accurately processed credit card payments from customers. • - Protected customer information by maintaining confidentiality and following procedures. • - Trained new employees.
Education
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- Technician in Modern LanguagesIUTAVSep 2006 - Jul 2010 (3 years 11 months)