Balam Alvarez

Jobs 0% verified

Virtual Recepcionist

Smith.ai

Mar 2023 - Oct 2024 (1 year 8 months)

As a Virtual Receptionist, I provided comprehensive virtual assistance, focusing on intake taking to support law firms effectively. My responsibilities included managing client communications and ensuring a smooth intake process, which was crucial for maintaining the workflow of legal operations. Additionally, my experience in interviewing skills was indirectly beneficial, as it enhanced my ability to gather pertinent information during the intake process, ensuring that clients felt heard and understood from the very beginning.
C

Producer

Centro Cultural Punto Gozadera

Jun 2020 - Oct 2020 (5 months)

Managing the streams or concerts, Handling the logistics for each show, supervising the accomodations for the artists
S

Independent Bike Messenger

Self- Employed

Jun 2020 - Current (6 years 1 month)

receive orders, route planning, communication with clients and confirmation
Billingual Account Advisor

American Express

Nov 2017 - Apr 2019 (1 year 6 months)

First contact for clients and businesses, Tracking card deliveries, disputing charges, troubleshooting the bank's app, explaining interest rates and charges
Tech Support Representative

Telvista

Jan 2015 - Jun 2017 (2 years 6 months)

Troubleshooting for technical issues with internet cable or phone services, tracking services orders, and deliveries of equipment.

Education 0% verified

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