Elio Druml

Elio Druml

About

Detail

B2B SaaS | Customer Success | Revenue Expansion
Denmark
Contact Elio regarding: 
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Timeline

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Job
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Résumé

Jobs verified_user 0% verified
  • Dayforce
    Sr Manager Customer Success
    Dayforce
    Jul 2024 - Current (2 years 2 months)
  • Eloomi
    Customer Success Team Lead - EMEA
    Eloomi
    Mar 2024 - Jul 2024 (5 months)
  • Eloomi
    Customer Success Operations Lead
    Eloomi
    Jul 2022 - Mar 2024 (1 year 9 months)
  • Eloomi
    Senior Account Manager
    Eloomi
    Nov 2020 - Jul 2022 (1 year 9 months)
  • H
    Head of Customer Success
    Aug 2020 - Nov 2020 (4 months)
  • GAN Integrity
    Team Lead, Customer Success
    GAN Integrity
    Jan 2018 - Jan 2020 (2 years 1 month)
    - Global support team lead - Ownership of customer journey and experience projects throughout the CS function - Part of cross-functional teams with Sales and Product to implement improvements to internal processes and communication - Hiring and mentoring of new EMEA team members - Escalation point for enterprise EMEA accounts
  • GAN Integrity
    Customer Success Manager
    GAN Integrity
    May 2015 - Jan 2018 (2 years 9 months)
    - Customer onboarding of EMEA enterprise clients - Driving customer adoption and continued satisfaction with range of SaaS products - Execution of renewal and up-sell strategies
  • GAN Integrity
    Research Associate
    GAN Integrity
    Jan 2014 - Apr 2015 (1 year 4 months)
Education verified_user 0% verified
  • Københavns Universitet - University of Copenhagen
    Københavns Universitet - University of Copenhagen — Msc Environmental and Natural Resource Economics Economics
    Københavns Universitet - University of Copenhagen
    Jan 2010 - Dec 2012 (3 years)
  • McGill University
    McGill University — Bachelor of Arts (BA) Economics Political Science Management
    McGill University
    Jan 2006 - Dec 2009 (4 years)
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