Director Of Technology - Cloud, Operations, Infrastructure, Reliability
HR Block
Jul 2022 - Jun 2023 (1 year)
• I lead the Cloud Engineering organization, driving digital transformation, focused on cloud migration, automation, Reliability (SRE) and Observability.
• Instrumental in driving continual change and improvements to the IT organization’s Incident & Change management (ITSM) operations and KPIs, building out a robust CMDB for streamlining operations.
• Was responsible for the Cloud FinOps practice driving significant cost controls and optimization to match the business requirements, using just-in-time scaling and right sizing of environments.
• Took on the additional challenge of running the LoadOps (load testing operations), for all the critical H&R Block applications. Focused on early engagements with the app squads, resulting in successfu