Raja Servai

Senior Manager

SERRALA

Nov 2021 - Current (4 years 9 months)

Oversee and support global systems and process automation leveraging B2B payment software solutions through SERRALA On-Premise, Cloud, and SaaS platforms. Maintain a strong focus on customer satisfaction, service expansion, revenue growth, and areas of expertise such as client relationship management, sales enablement, and project leadership. Lead and develop a high-performing global team to ensure operational excellence and strategic execution.

Global Source to Pay & Process Excellence (S2PPE)

Illumina

Jan 2021 - Oct 2021 (10 months)

Part of the Source-to-Pay (S2P) team, contributing to the optimization of Procurement (MM) and Inventory Management processes for Direct and Indirect materials, with a dedicated focus on driving operational excellence and efficiency across Illumina’s global operations.

SAP S/4 HANA & ERP Systems Support Lead

Repligen Corporation

Jul 2020 - Dec 2020 (6 months)

Played a key role in the Greenfield deployment of SAP S/4HANA 1809, supporting and optimizing Procurement (MM), Production Execution (PP-PI), Quality Management, EWM, and related Bio-Pharmaceutical business processes at Repligen.

SAP Ariba SCC Principal Consultant

Bristlecone

Aug 2019 - Dec 2019 (5 months)

Supported client business teams to assess their current SAP ECC or S/4HANA configurations. Conducted AS-IS requirement and GAP analyses, providing strategic guidance on improvement opportunities aligned with SAP Best Practices. Advised on integration strategies between SAP ECC/S/4HANA, SAP Ariba Supply Chain Collaboration, and third-party applications. Led and supported the development of solution architectures, business process documentation, and functional design specifications.

SAP PTS Lead

Bumble Bee Foods

Jul 2018 - May 2019 (11 months)

Lead and support SAP PP, MM, SD, QM, PM, WM and PLM areas of Bumble Bee processes. Lead and support all cross functional SAP modules and cross train business Users in all Business process based on process areas Planning, Procurement, Sales and Finance.

Sr SAP Consultant

General Atomics Aeronautical Systems

Oct 2017 - Mar 2018 (6 months)

Supported MM, SD, and PP business processes, including organizational structure setup, purchasing groups, material types, material master data, number ranges, BOMs, and company code configuration for plants. Managed vendor account groups, field selections, partner functions, and MM-FI integration through automatic postings to G/L accounts. Designed and maintained customized screen layouts for purchasing, inventory management, and MRP. Additionally, supported DOD contracts, MIL-SPEC parts, WBS cost assignments, and related processes and procedures.

SAP MM & SD Lead

EDF power solutions North America

Sep 2012 - Aug 2017 (5 years)

Led and supported MM and SD modules, contributing to project planning, development, and delivery. Collaborated with business leads to identify and analyze process gaps and improvement opportunities, and evaluated new or enhanced technology solutions to meet business needs.

SAP SRM Consultant

Multnomah County

Aug 2011 - Jul 2012 (1 year)

Implementation and support of SAP SRM for the City of Portland (Multnomah County)

SAP MM & SD Consultant

accenture

Mar 2006 - Aug 2011 (5 years 6 months)

Implementation and support of SAP MM & SD modules at Defense Logistics Agency (DLA)

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