Jeries Eadeh
Jeries Eadeh
About
Detail
VP of Customer Success
Michigan, United States
With over 15 years of experience in technology sales, consulting, and cloud solutions, I currently serve as VP of Customer Success at Upsun (formerly Platform.sh), a global leader in cloud infrastructure, PaaS services, and eCommerce innovation. I oversee all customer-facing functions, including Customer Success Management, Onboarding, Technical Account Management, and Application Services, managing a $50M+ portfolio while driving digital transformation and strengthening strategic client partnerships.
In my expanded role, I lead efforts to unify professional and customer success teams under a cohesive global strategy that delivers world-class service, accelerates onboarding, and drives measurable customer outcomes. My focus is on optimizing delivery excellence, scaling enterprise value, and fostering customer satisfaction through transformative cloud initiatives.
My expertise spans AWS, Azure, and Google Cloud, enabling me to connect complex technical solutions with business impact. Passionate about helping organizations evolve from legacy systems to cloud-native operations, I take pride in building high-performing, globally distributed teams and driving programs that fuel customer loyalty, operational efficiency, and long-term growth.
In my expanded role, I lead efforts to unify professional and customer success teams under a cohesive global strategy that delivers world-class service, accelerates onboarding, and drives measurable customer outcomes. My focus is on optimizing delivery excellence, scaling enterprise value, and fostering customer satisfaction through transformative cloud initiatives.
My expertise spans AWS, Azure, and Google Cloud, enabling me to connect complex technical solutions with business impact. Passionate about helping organizations evolve from legacy systems to cloud-native operations, I take pride in building high-performing, globally distributed teams and driving programs that fuel customer loyalty, operational efficiency, and long-term growth.
