Anusha Varghese
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AI/ML Engineer – Java Backend Integration
Toronto, Ontario, Canada
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Résumé
Jobs
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- NAI/ML Engineer – Java Backend IntegrationNQXMar 2024 - Current (2 years 8 months)• Collaborated with data scientists and business analysts to understand CX-specific machine learning use cases such as sentiment analysis, churn prediction, call routing optimization, and customer segmentation.
• Develop, deploy, and maintain ML models for real-time or batch predictions integrated into backend systems using Java and Spring Boot.
• Build RESTful APIs and microservices to expose ML model outputs to customer facing applications like IVR, chatbots, CRM dashboards.
• Integrated AI models with data pipelines, databases with MongoDB, and event-driven architectures using tools like Kafka and RabbitMQ.
• Optimize ML model inference for performance and latency in production environments using caching, containeriza 
Java Backend EngineerLifeworksAug 2020 - Feb 2024 (3 years 7 months)• Designed and developed backend services for healthcare management systems, ensuring HIPAA compliance and secure handling of PHI (Protected Health Information).
• Built RESTful APIs with Spring Boot to power patient portals, appointment scheduling, and claims processing workflows.
• Integrated with FHIR/HL7 healthcare data standards for interoperability with third-party EMR/EHR systems.
• Implemented authentication and authorization using Spring Security and OAuth 2.0, supporting role-based access control.
• Optimized database queries and schema design in PostgreSQL/MySQL, improving system response times by 30%.
• Developed asynchronous processing pipelines using Apache Kafka and RabbitMQ to handle real- time healt- PQA EngineerPixalere HealthcareSep 2018 - Jul 2020 (1 year 11 months)• Involved in analyzing the business process through Use Cases, Work Flows and Functional Requirements and developed detailed Test Plan and Test Cases.
• Kept track of the new requirements from the Project and forecast/estimated the Project future requirements. Involved in quality and test advocacy, resource planning and management, and resolution of issues that impedes the test effort.
• Created Selenium Test cases for automation using Selenium Web Driver and Java.
• Designed and executed the Automation Test Scripts using Selenium WebDriver.
• Performed manual testing and automated testing, functional testing and usability testing. Identified and reported defects.
• Worked on acceptance testing using Selenium WebDr
Education
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- Lambton CollegeLambton CollegeJan 2017 - Jan 2018 (1 year 1 month)