Ecommerce Analyst
Clavis Insight
Jul 2014 - Oct 2015 (1 year 4 months)
• Support the work and delivery associated with the BCS team within Clavis Insight, which include data analysis, data interpretation and visualization, action plan recommendations and implementation, training, and education
• Work with top-tier CPG/FMCG customer base to interpret and utilize Clavis metrics for maximum impact and value-delivery across their organizations.
• Serve as a day-to-day contact with Clavis customers for all issues and questions related to platform performance and questions, liaising with the technical team to resolve as quickly as possible; may include report configuration, day-to-day customer and project management, presentation of data and reports to customers, customer implementation and roll-out suppor