Director of Human Capital & Operations
NYC Department of City Planning
Apr 2015 - Nov 2017 (2 years 8 months)
• Head of Human Resources & Operations for New York City agency, with staff of 350 employees.
• Advise, coach and counsel agency leadership on all human capital matters impacting the agency.
• Develop and implement integrated strategic human capital plan in support of the agency’s strategic objectives, including workforce planning, talent acquisition, management and development, onboarding, employee engagement, retention, labor relations and employee relations.
• Revamp and implement new annual performance evaluation process and related tools, resulting in significant increases in completion rates and constructive, meaningful conversations.
• Develop and implement upward feedback survey process for managers, including individual reports, de