Software Engineer
ConnectWise
Jul 2015 - Feb 2019 (3 years 8 months)
• Participated in post-deployment triage and system support, incorporating advanced debugging techniques, which led to a 10% reduction in recurring bugs and improved system reliability through comprehensive documentation of service enhancements. • Collaborated with product and QA teams to modernize key fnance workfows by developing responsive UI components using web technologies such as HTML, CSS, and JavaScript within React/Node.js applications, improving usability and accessibility, particularly in 2 international markets. • Researched and debugged over 200 monthly issues on various computer systems and SQL relational database structures to rectify problems, troubleshoot possible code defects, and outline solutions, successfully resolv