Efficient and engaged Customer Due Diligence & Risk Analyst with over six years of solid experience in CDD/EDD/KYC/AML/Risk processes, along with an extensive background within multilingual companies (online gambling, finance and e-commerce) and team-work based environments, fluent in two languages (English/Spanish), with in depth training in dealing with customer and proficient both in CRM systems and MS Office applications suite. I possess highly-developed communication and problem solving skills in my mother tongue as well as a customer focused attitude. I am a very hard-working, self-starter and punctual person, always willing to learn and commit myself to my duties as employee. I've always enjoyed cultivating an enthusiastic and dynamic personality, along with a proactive and diplomatic approach. In addition, my professional experience so far has shown me that I’m able to cope with the pressure and in difficult conditions, and also that I possess an outstanding capacity both for teamwork as for understanding/assimilation of new working procedures.