Lachance Kelly

Donor Center Technician

Octapharma Plasma

Dec 2025 - Mar 2026 (4 months)

• Disconnect donors from machines
• Setup machines
• Process the plasma collection bottles
• Ship plasma off
• Screen donors for clearance to donate
• Register potential donors into the system
• Stock equipment shipment boxes

I

Store Manager

Instaloan

Apr 2025 - Dec 2025 (9 months)

• Cashing checks
• Printing and Faxing
• Processing online bill payments
• Card cash withdrawals and deposits
• Processing title loans and returning titles
• Underwriter negotiating
• Processing, closing, and disbursing payday loans
• Money orders
• Western union, and more
• Profit and loss data control
• Monthly audit reviews
• Driving for store errands
• Brinks money retrieval and bank money ordering
• Opening and Closing

Member Service Representative

Pscu

Aug 2024 - Apr 2025 (9 months)

• Complete online payments
• Schedule appointments
• Navigation
• Providing details of policies and procedures
• Required to have 80% or above on all metrics during all calls which does also determine employment

S

Customer Service Representative Tier 1

Sykes Enterprise

Jul 2020 - Jul 2024 (4 years 1 month)

• QuickBooks
• Lacerte
• TurboTax
• Capital One
• Graded for calls
• Required to not be on calls longer than 10-30 minutes depending on the company I was working with and no background noise at all

F

Retail Associate/Assistant - Manager

Fashion Scrubs

Mar 2017 - Jun 2020 (3 years 4 months)

• My boss owned many businesses, but I worked with her on 2 at the same time
• Completing cash and card transactions
• Appointment Scheduling
• Dressing room assistance
• Cleaning
• Filing
• Data entry
• Printing documents
• Stamping documents
• Correcting documents
• Processing documents
• Grading papers
• Answering phones
• Driving to run errands
• Required to wear scrubs and non slip shoes

Cashier/Stocker

Walmart

Oct 2015 - Feb 2017 (1 year 5 months)

• Completing cash and card transactions
• Bagging items and placing them into the cart using a certain method
• Keeping a clean and neat area
• Restocking
• Stocking using certain method
• Unloading boxes, sorting items, and organizing bins
• Required to wear pants, blue or black collard shirt, non slip shoes, and work vest at all times

About

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Lachance Kelly

About

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Behavioral traits