Zaghra Fredericks

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T

Talent Aquisition ,Sales & Digital Marketing

The BioSupplements

Jan 2020 - Current (6 years 4 months)

• 5 years experience Creating job posts ,Candidate sourcing and screening through various social media platforms. • Conducting interviews & maintaining a strong relationships with candidates & managing end-to end recruitment processes, ensuring a positive experience for both parties.
Online English Tutor

Cambly

Jan 2017 - Jan 2019 (2 years 1 month)

Conducted personalized online English lessons catering to the unique needs of individual students. I integrating Camblys lesson plans for each student by teaching it with patience and an engaging teaching style. Efficiently managed and organized teaching sessions using their scheduling tool. Engaged in continuous professional devel opment, utilizing Cambly resources to remain current with online education best practices.
Experienced Sales Advisor

Webhelp

Feb 2015 - Mar 2019 (4 years 2 months)

In bound Sales: Effectively managed incoming sales inquiries from customers interested in various products offered by Shop Direct. Customer Service: Provided support to customers regarding orders, product information, and troubleshooting issues with deliveries and payments. Payment Processing: Handled transactions securely and ensured accuracy in billing and payment details. Delivery Coordination: Coordinated with delivery drivers to ensure timely dispatch and follow-up on deliveries to customers. Q uery Resolution: Addressed customer inquiries promptly and professionally, ensuring high satisfaction levels and repeat business. High Call Volume Handling: Managed a workload of over 200 calls daily, demonstrating efficiency and m aint ai ning

Education 0% verified

Zaghra Fredericks

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