Senior Support Specialist
KK Software Associates
Apr 2022 - Dec 2023 (1 year 9 months)
Key Areas of Expertise:
TCS Portal Profile Management: Proficient in uploading, updating, and managing profiles within the TCS portal, ensuring accuracy and compliance with system protocols and organizational standards
Technical Troubleshooting: Skilled in identifying and resolving profile-related issues in the TCS portal, providing timely solutions to ensure smooth operations and minimal disruption.
Data Integrity & Quality Control: Focused on maintaining the integrity of uploaded profiles, ensuring that all information is complete, accurate, and correctly formatted to meet system and business requirements.
Customer & Stakeholder Collaboration: Strong communicator with the ability to work closely with