Dennis Fois

Dennis Fois

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Chief Executive Officer
San Francisco, California, United States

Timeline


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Résumé


Jobs verified_user 0% verified
  • Institute for Sustainable Philanthropy
    Board Trustee
    Institute for Sustainable Philanthropy
    Jul 2023 - Current (3 years 1 month)
  • Bloomerang
    Chief Executive Officer
    Bloomerang
    Jan 2023 - Current (3 years 7 months)
    Bloomerang is the community-focused nonprofit donor management software built to deliver a better giving experience and help organizations thrive.
  • Copper
    CEO
    Copper
    May 2019 - Dec 2022 (3 years 8 months)
    Copper is a new kind of collaboration CRM that's designed to do all your busywork, so you can focus on building long-lasting business relationships.
  • Copper
    Chairman
    Copper
    Apr 2019 - Aug 2023 (4 years 5 months)
  • NewVoiceMedia
    CEO
    NewVoiceMedia
    Jan 2018 - Apr 2019 (1 year 4 months)
    Accelerated the company's momentum by cultivating and developing an incredible team of committed people around the globe. Initiated and led to a successful acquisition by Vonage for $350m. NewVoiceMedia’s cloud contact center and inside sales platform delivers more successful conversations. NVM's customer contact platform helps organizations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
  • NewVoiceMedia
    President
    NewVoiceMedia
    Jul 2017 - Dec 2018 (1 year 6 months)
  • NewVoiceMedia
    Corporate Advisor
    NewVoiceMedia
    Feb 2017 - Jul 2017 (6 months)
    NewVoiceMedia’s cloud contact center and inside sales platform delivers more successful conversations. The leading vendor's award-winning customer contact platform helps organizations worldwide build a more personal relationship with every customer or prospect. It joins up all communications channels without expensive, disruptive hardware changes and plugs straight into your CRM for full access to hard-won data. With a true cloud environment and proven 99.999% platform availability, NewVoiceMedia ensures complete flexibility, scalability and reliability.
  • Rant  Rave
    CEO
    Rant Rave
    Jan 2014 - Sep 2016 (2 years 9 months)
    Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave platform to proactively communicate with and gather fast feedback from their customers. By reducing customer effort and taking real-time inspired action, brands are able to transform Ranters into Ravers and happy customers into engaged Ravers – lifelong advocates. Achievements include: - Almost doubling the company’s turnover and EBITDA, achieving 50% YOY ARR growth - Transformed the company into an enterprise SAAS organisation - Launched and established Rant & Rave as a leading Enterprise Brand - Dramatical
  • eGain Communications
    VP EMEA
    eGain Communications
    Jun 2011 - Dec 2013 (2 years 7 months)
    Hundreds of leading companies and growing mid-sized businesses around the world trust eGain's multichannel service solutions to drive competitive advantage. We have consistently pursued a simple, powerful vision: to earn our customers' trust with innovative software products and superb service. Achievements include: - Quadrupled sales resulting in 50% revenue contribution of WW revenues - Restructured the sales organisation (Org, Hiring, Performance Management) - Redesigned the Marketing and Lead Generation strategy - Successfully developed new markets: DACH, France, BeNeLux and Nordics
  • Barclays
    VP Cash / Liquidity Management
    Barclays
    Sep 2008 - Jun 2011 (2 years 10 months)
    Responsible for revenue generation from Cash Management products and services in the UK including transactional software solutions in the domestic corporate market, Global transactional Sales and Multi Nationals. Achievements include: - 117% and 121% over annual targets in a declining capital market - Instrumental in the close of 3 top tier deals - Introduced new sales processes and launched Salesforce.com - Restructured the team and increased performance to outperform business targets - Promoted to VP by Directors
  • FINEOS
    Manager UK & BeNeLux
    FINEOS
    May 2008 - Aug 2008 (4 months)
    Founded in 1993, FINEOS is a global provider of innovative enterprise software solutions for insurance, bancassurance and government. FINEOS provides end-to-end core business solutions that enable revenues and streamline operations, accelerating time to market, delivering flexibility and increasing efficiency. Assignment for the development of the Insurance market Strategy & GTM for the UK & Benelux markets.
  • Sterling Commerce
    Management UK & Benelux
    Sterling Commerce
    Oct 2007 - May 2008 (8 months)
    Sterling Commerce has provided business process solutions to Fortune 500 companies and the world’s largest banks for over 30 years. Formerly a division of Sterling Software, Sterling Commerce became an independent corporation through an initial public offering in March 1996. SBC Communications acquired Sterling Commerce in March 2000. With the merger of AT&T Corp. and SBC Communications Inc. in November 2005, Sterling Commerce became a subsidiary of AT&T Inc. (NYSE: T), the largest telecommunications company in the United States and one of the largest in the world Assignment for the development of the Insurance vertical for Sterling Commerce in the UK and The Benelux region.
  • ABZ
    VP / Director Claims Managment
    ABZ
    Jan 2005 - May 2007 (2 years 5 months)
    Solera is the leading global provider of software and services to the Insurance claims processing industry. Solera’s operating companies employ over 2,200 associates in over 40 countries, and have the world’s largest global claims network of over 50,000 customers. The Solera companies include Audatex in the United States, Canada, United Kingdom and in more than 35 additional international markets, Informex in Belgium, Sidexa in France, ABZ in The Netherlands, and Hollander serving the North American recycling market. ABZ based in the Netherlands has a market share of over 98 % of the Dutch insurance market. Post acquisition of ADP responsible for the new business, existing sales and product development activities of ABZ Solera
  • Solera Inc
    VP New Business Development Claims management
    Solera Inc
    Jan 2003 - Jan 2005 (2 years 1 month)
    ADP Claims Services Group is a leading provider of integrated business solutions for clients in the property and personal injury, collision repair and claims industries. ADP, with over $7 billion in revenues and approximately 500,000 clients, is one of the largest independent computing solutions firms in the world. Responsible for the strategic alignment of the financial services initiatives and new business development.
  • ABZ Business Services
    Business Program Manager
    ABZ Business Services
    Jan 1999 - Jan 2003 (4 years 1 month)
    ABZ, located in Zeist, was a leading business service provider in the Netherlands, offering web-based services mainly to the insurance and claims industries. ABZ has had a long and close relationship with ADP, having been a licensee of Audatex, a subsidiary of ADP Claims Services Group, since 1981. Responsible for the execution of the automotive financial services related projects within the group.
Education verified_user 0% verified
  • D
    De Baak
    De Baak
    Jan 2000 - Jan 2005 (5 years 1 month)
  • T
    The Hague University
    The Hague University
Awards verified_user 0% verified
  • H
    High Potential Business Award
    High Potential Business Awards
    Winner of SME of the year. The award recognises businesses that have shown significant organic growth, and can show evidence that they have a sustainable and effective plan to continue and accelerate growth in the future. Businesses will have not completed a merger or acquisition in the last 24 months.
  • T
    British Battler Award
    Techmarketview httpwwwtechmarketviewcom
    TechMarketView LLP provides authoritative research and analysis on the technology scene including UKHotViews, the daily source of informed opinion and comment on the events, issues and players that really matter in the UK software and IT services market.
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