Joao Mesquita

Head of Platform Engineering

Lumos

Dec 2024 - Current (1 year 9 months)

Technology gives us superpowers. We believe equipping everyone with superpowers quickly and securely. That’s why we are building Lumos, the first AppStore for companies. Employees can go to their Company AppStore and receive the right access to the right apps and permissions for the right amount of time. The world’s most modern companies (Skydio, Vox Media, Getaround, Buzzfeed, Dialpad, ...) use Lumos to make their companies more productive and compliant at the same time. We are backed by Andreessen Horowitz (a16z). Learn more at lumos.com.

Director of Software Engineering

FullStory

Nov 2021 - Nov 2024 (3 years 1 month)

Initially responsible for leading the core services team, composed of highly skilled and tenured engineers and overseeing high impact projects that affect a wide range of teams on varying disciplines. Expanded responsibilities to be managing the cloud platform unit, composed of Infra and Core Services.

Senior Product Owner

LogMeIn

Aug 2020 - Oct 2021 (1 year 3 months)

Involved in the growth of the CCaaS business as part of the GoToConnect offering both strategically as well as managing product for 2 core teams of the offering.

Software Engineering Manager II

LogMeIn

Apr 2018 - Jul 2021 (3 years 4 months)

After LogMeIn's acquisition of Jive, more investment on a CCaaS offering was made and my role has evolved to continue to foster leadership among developers but to also develop our new infrastructure of a modern queuing system. The majority of the backend services were written in Java and Golang and are the base of the call routing logic from there on.

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Senior Software Engineer Team Lead

Jive Communications Inc

Dec 2017 - Aug 2020 (2 years 9 months)

Lead the analytics team that includes contact center and general call records reporting tools for the entire UCC business unit. As the business grew, more investment was made on hiring to the group and my team was the seed to form new teams which I was no longer responsible for. My main objective over the course of these years was to foster leadership among my group and form new engineering team leads.

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Senior Software Developer

Jive Communications Inc

Nov 2017 - Dec 2017 (2 months)

Individual contributor working mainly on web development based involving AngularJS, Angular 2 and ReactJS for the Analytics solutions of contact center and call reports. Focused on solving for a lot of the build automation and deployment given that the frontend developers of the company did not have much knowledge on Kubernetes at the time.

Senior Software Engineer Team Lead

Sangoma

May 2017 - Nov 2017 (7 months)

Lead of a team of agile engineers responsible for all aspects of a Unified Communications WebRTC client based on ReactJS with Electron on desktop as well as React Native for both Android as well as iOS. Product had limited success but to the time of this writing, it is still a part of the company's portfolio after the acquisition of Digium

Senior Software Engineer

Sangoma

Feb 2016 - May 2017 (1 year 4 months)

Individual contributor on an engineering team responsible for a distributed software as a service monitoring solution where I was the lead on the frontend portals written in ReactJS as well as the main contributor on backend Django based services. Heavy use of RabbitMQ, InfluxDB, Salt and Ansible.

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Founder

Indicium SRL

Jan 2010 - Feb 2016 (6 years 2 months)

Indicium's focus is to develop VoIP software products to be sold by integrators and channels. Our flagship product is Wirephone (www.wirephone.net) and has been deployed on over 4000 extensions in Argentina. We also do outsourcing for global companies on several different technologies. Within our list of current and past customers we can add Ubiquiti Networks (www.ubnt.com), Globant (www.globant.com) and Cielo24 (www.cielo24.com).

Regional Manager

Khomp

Feb 2009 - Sep 2013 (4 years 8 months)

Responsible for creating distribution channels throughout Latin America for Khomp's products. Main focus was on South Cone and Mexico but did open distribution channels in Colombia as well. Khomp now owns an office in Argentina, Colombia and Mexico as a result of this effort. Brought net sales from 0 to 1M USD/year.

CTO

Contactnet Telecomunicações Ltda

Aug 2007 - Dec 2009 (2 years 5 months)

Responsible for all technical aspects of the contact center operation using an Asterisk based solution called IPTouch developed at LightComm. The outsourcing company had at its peak, 500 agents.

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Gerente de Desenvolvimento

LightComm Tecnologia e Serviços Ltda

Oct 2004 - Oct 2009 (5 years 1 month)

Managed a team of 30 engineers developing several projects related to call center services. The company flagship was managed by my team and it was called IPTouch. IPTouch was an Asterisk based (one of the first within Brazil) solution that gave life to over 500 agents in a single installation.

Senior System Analyst

Voitel

Aug 2003 - Oct 2004 (1 year 3 months)

Responsible for all deployment and maintenance of Cosmocall Universe projects in Latin America. Cosmocall Universe is an IP hosted contact center solution. Developed a sales tool using Microsoft ASP and Microsoft SQL Server.

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