G
Gabriel Soga
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Senior Back-end Developer | Product Engineer | Node.js | Serverless
Mogi das Cruzes, São Paulo, Brazil
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Senior Back-End Developer / Tech LeadVelozientOct 2023 - Current (3 years 1 month)Working as a Contractor, providing full-time services for Otto.vet as Tech Lead (read below)- Senior Back-End Developer / Tech LeadOttoOct 2023 - Current (3 years 1 month)Developing robust ETL pipelines that integrate data from various business partners in the Veterinary field, known as PIMS
- FSenior Back-End DeveloperFalafel FellowsJun 2023 - Sep 2023 (4 months)• Conducted pair and trio coding sessions along with other engineers focusing in to open-source projects contributions
• Resolved several front-end issues for Alby, a lightning wallet web extension, using Node.js (typescript) and React.js
• Co-created an open-source solution for summarizing recorded coding sessions using Node.js and ChatGPT's API - Software EngineerMessageBirdJan 2022 - Dec 2022 (1 year)• Contributed to the back-end codebase through development and code reviews for a high-availability analytics pipeline capable of handling 80TB of daily raw data using Node.js, AWS Lambda, SNS/SQS, ECS, S3, DynamoDB and Elasticsearch
• Built unit and integration tests using Jest and Mocha across services to ensure high availability and reliability, up to 95% of overall coverage
• Led a team of 4 engineers to update critical REST APIs, designing and implementing new features in that reduced unnecessary traffic by 65% and improved user experience
• Provided daily operational support for production systems, promptly responding to PagerDuty incidents and effectively resolving customer escalations using Jira
• Deployed infras - Senior Software DeveloperWavy Global (now Sinch LatAm)Mar 2021 - Jan 2022 (11 months)• Designed several solutions and proof of concepts to assist the pre-sales team, resulting in 6 enterprise-level contracts for new marketing chatbot projects
• Led the development of 2 enterprise-level marketing chatbots using Node.js (typescript), Node-RED, AWS Lambda/SQS/S3/API Gateway and Snowflake
• Architected REST APIs for a Campaign Manager, providing an user-friendly interface that resulted into +1000 marketing campaigns
• Trained and mentored 6 junior developers - Software DeveloperWavy Global (now Sinch LatAm)Jan 2020 - Feb 2021 (1 year 2 months)• Spearheaded the implementation of a WhatsApp chatbot for a huge food delivery company, which improved ticket resolution time by 74% and achieved a 70% cost reduction, benefiting over 200,000 couriers in Brazil
• Built over 15 WhatsApp chatbots for clients in education and retail industry using Node.js, BigQuery, AWS Lambda/SQS/API Gateway/EventBridge and Redis
• Conducted 2 workshops to onboard about 30 new chatbot developers - Lead Software EngineerWavy Global (now Sinch LatAm)May 2019 - Aug 2019 (4 months)• Submitted a project for an internal AI innovation challenge, which was later reviewed and approved by the C-levels to be developed in a job rotation program for three months in the Miami office
• Led a 3-people team to create a Zendesk Chat web plugin that optimizes retail customer service time and quality by providing response suggestions using Node.js, Redis, Python, and Wit.ai - Junior Software DeveloperWavy Global (now Sinch LatAm)May 2018 - Dec 2019 (1 year 8 months)• Revamped an internal chatbot building platform by adding Whatsapp support using Java, Spring, Elasticsearch and Redis, resulting in the implementation of projects for Avon, Gaming Partner Summit 2018, and AB Inbev
• Conducted a hands-on Elasticsearch workshop on index modeling and data queries for the Federal University of São Carlos (UFSCar)
• Mentored 5 interns throughout onboarding and training processes - CBack End developer InternCALAMARMay 2016 - May 2018 (2 years 1 month)Developed several chatbot projects using Node.js, AWS (EC2/ECS, Lambda, DynamoDB), Elasticsearch, Redis and PostgreSQL, while backing the customer support for the operations. The most prominent ones were: Tupperware (matching customers with over 12,000 consultants); Freeco (Carnival marketing campaign with over 10,000 unique users in 7 days); and Pizza Hut (Valentine's marketing campaign with over 30,000 unique users in 4 days)
- Undergraduate ResearcherUniversidade de São PauloJan 2014 - Jan 2015 (1 year 1 month)Project in the field of data science and statistics: "Análise estatística de neurônios animais em uma abordagem taxonômica" (Statistical analysis of animal neurons in a taxonomical approach) Associate professor: Francisco Aparecido Rodrigues (ICMC/USP) Co-Associate professor: Luciano da Fontoura Costa (IFSC/USP)
Education
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- Tera — Digital Product LeadershipTeraJan 2021 - Dec 2021 (1 year)Learned the essentials of the Digital Product along with experts, including: - The Vision - Discovery cycle - Delivery cycle - Growth strategies and mindset - Product market fit - Roadmap, OKRs and KPIs
- Universidade de São Paulo — Bachelor in Computational Physics, Mathematics and Computer ScienceUniversidade de São PauloJan 2013 - Dec 2018 (6 years)