Adrian Kerry

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QA Manager

Jul 2025 - Current (1 year 4 months)

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Associate QA Manager

Oct 2023 - Jul 2025 (1 year 10 months)

QA Area Lead

Frontier Developments

Apr 2022 - Sep 2023 (1 year 6 months)

Quality Assurance Tester

Artlist

Apr 2010 - Apr 2022 (12 years 1 month)

Testing Conducting functional testing Conducting user testing Writing bug reports for developers Coordinating beta testers and maintaining forum space Growing current test cases and executing required tests Determining appropriate test environments Performing problem solving and root cause analysis when bugs occur Identifying and securing necessary equipment resources in support of testing efforts and managing their effective use and distribution Liaising with software developers to ensure the highest quality product delivery and defining measurable metrics to gauge progress against objective QA goals Using Continuous Integration servers to access builds and resources for software to perform testing Customer Support Responding to customer t

Quality Assurance Test Engineer

ProQuest, from Clarivate

Oct 2008 - Mar 2010 (1 year 6 months)

ProQuest creates specialized information resources and technologies as a global leader in serving libraries of all types. Systems Integration and User Acceptance Testing of multiple web based content sites. ClearQuest was used for raising, tracking, verifying defects and enhancements. Testing of content & product functionality across 20 individual Websites on Windows & Mac; holding bug meetings to co-ordinate bug fixes, retests, data conversion and implementation of additional functionality and applications. Show less

Senior Customer Service Representative

Midway Games

Mar 2008 - Oct 2008 (8 months)

Provided First Level Customer Support for a Multi-National company from the EU to the World. Achieved the highest levels of productivity, handling 100 calls a week & over 200 emails from around the World. Troubleshooting Hardware, Software & Connectivity issues for a mixed Windows XP, Vista, Windows 2000 & Mac OSX environment. Including support for all current generation consoles, Wii, Playstation 3 & Xbox 360. Escalated issues & maintained communication with customers and the technical teams. Extensively utilized FUZE incident system to record & track known any issues. Show less

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Quality Assurance Test Analyst

Silvertap

Jan 2007 - Jan 2008 (1 year 1 month)

Senior Quality Assurance Tester for a new business model, delivering online gambling through video games. Responsibilities included, creating test strategies, testing of the companies website, banking product / transactions & the client software which would all be used by the end user. As well as monitoring customer’s responses on the technical support forums looking for potential future issues. Bugzilla was used for raising, tracking and verifying defects and enhancements for the development team. Show less

Quality Assurance Test Analyst

Electronic Arts (EA)

Jan 2006 - Jan 2007 (1 year 1 month)

Working on the following franchises: Battlefield 2142 Burnout Paradise Fifa Manager 07 Extra Time Expansion (German locale) Harry Potter and the Order of Phoenix System testing, technical integration testing and systems integration testing on multiple products for all current generation game consoles in a fast-track, high-pressure environment. Full responsibility for product testing from initial reviews through to release, involving a wide spectrum of test activities, ranging from beta, regression, compatibility, stress, unit & soak testing. Using Dr Watson log file outputs to verify tests & provide additional information to the dev team. Formal documentation of test phases including test planning and test reports using Dev Track & Dev Test

Games Buyer

HMV

Jan 1999 - Jan 2006 (7 years 1 month)

Successfully promoted to supervisory role, responsible for training new starters, helping them develop their Customer Service skills & personal development in store. Responsible for ordering of own stock & maintaining stock levels to companies standards. Dealt with Customers on a regular basis, face to face & over the telephone delivering high standards of Customer Service at all times resulting in becoming a Customer Service Leader for the Store.

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Sales Assistant

Virgin Mega Store

Sep 1997 - Oct 1999 (2 years 2 months)

NVQ Retail Level 2/3 work placement for 6 months before successfully earning a Full Time contract. Trusted to look after companies returns authorizations, an important role involving the returning of unsold & faulty stock. Responsible for maintaining stores goods in & out procedures

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Adrian Kerry

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