Telma Araújo

Results-oriented Customer Service & Customer Communication Insights professional with 3+ years of experience in outbound communications, data-driven problem-solving, and process optimization. Skilled at leveraging analytics, automation, and customer feedback to enhance operations, reduce churn, and improve customer satisfaction. My foundation in Law has honed my analytical, research, and risk assessment skills—allowing me to approach problem solving with precision and strategy. This unique blend of skills enables me to provide well-reasoned solutions in fast-paced environments.