Azeem Ahmed Siddiqui

IT Support Engineer

TeamLogic IT

Jul 2025 - Current (1 year)

• Administered and monitored NinjaOne RMM platform for proactive system management, patching, alerts, and remote support. • Managed Office 365 / Microsoft 365 tenant including Exchange Online, SharePoint, Teams, and user access/security. • Handled Glue IT documentation and asset management, ensuring accurate records of systems, devices, and processes. • Implemented and maintained Datto backup and disaster recovery solutions, performing regular testing and ensuring business continuity. • Utilized Autotask ticketing system for incident management, service requests, escalations, and tracking SLAs. • Provided end-user support, troubleshooting, and escalation management across multiple environments. • Ensured compliance with security poli

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Administration Manager

Nasr Al Bahar Web Design Est & Sharaff Tech Int'l Steel Contracting,

Feb 2022 - Jan 2024 (2 years)

• Oversaw operations involving production, labor, payroll, procurement, and accounts. • Managed client communication, quotations, digital marketing, and website administration.

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E-Commerce and IT Manager

EBCO, Supermarket (Elahee Buksh Group)

May 2019 - May 2025 (6 years 1 month)

• Led e-commerce operations, warehouse, and fleet management for a 54-member team. • Directed IT, warehouse, and development teams including QA, dispatch, and logistics. • Executed digital marketing campaigns to boost engagement and brand visibility. • Managed ERP systems, POS, Office 365, Windows Server 2019, SQL Server. • Maintained IT infrastructure and backup systems. • Additionally, collaborated with HR and Finance department to finalize payroll processes and ensure timely disbursements.

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Business Development Manager

Institute of Career Development (ICD),

Sep 2018 - Mar 2020 (1 year 7 months)

• Developed marketing plans for international education programs and test services. • Increased brand awareness through SEO, content creation, and social media campaigns.

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Maintenance Engineer

SKBCO (Packaging Industry),

Jan 2018 - Jun 2019 (1 year 6 months)

• Supervised maintenance operations, including PLC setup, HMI configuration, and system troubleshooting.

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Administration Manager

The Pak-China Academy,

Jan 2018 - Jun 2019 (1 year 6 months)

• Managed HR, payroll, logistics, and regulatory compliance. • Coordinated international delegation activities and academic administration.

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Electronics Engineer

SGA & CD, Government of Sindh,

Sep 2016 - Sep 2017 (1 year 1 month)

• Handled budgeting, logistics, and technical administrative responsibilities.

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Electrical Supervisor

J&I Associates,

Aug 2013 - Dec 2015 (2 years 5 months)

Assign tasks to labor based on engineering drawings and supervised electrical, mechanical, and plumbing work, ensuring quality and safety compliance.

Azeem Ahmed Siddiqui

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