Assistant Manager Mortgage
ICICI Bank
Feb 2021 - Jun 2021 (5 months)
• Provide guidance, direction, and support to mortgage processing and underwriting teams.
• Supervise the daily activities of team members, ensuring adherence to company policies, procedures,
and regulatory requirements.
• Coach and mentor team members to enhance their performance, productivity, and professional
development.
• Oversee the end-to-end mortgage loan processing pipeline, from application submission to closing.
• Ensure timely and accurate processing of loan applications, documentation, and disclosures.
• Monitor workflow efficiency and implement process improvements to streamline operations and
reduce turnaround times.
Tools Used: CRM, DMS, LOS