A

Ayliah Jackson

About

Detail

United States

Contact Ayliah regarding: 
work
Full-time jobs
Starting at USD23/hour
Flexible work
Starting at USD23/hour
id_card
Internships
Starting at USD1k/month

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • A
    HUMAN RESOURCES INTERNSHIP
    AAMBC INC
    Oct 2024 - Current (1 year 10 months)
    • Respond to applicants to invite them for an interview • Post open positions on LinkedIn • Sort through potential applicants to present to business owner
  • F
    CUSTOMER EXPERIENCE ASSOCIATE
    FREDA SALVADOR
    Oct 2023 - Current (2 years 10 months)
    • Respond to phone calls, live chats, and emails on Gorgias • Process returns and exchanges in Loop • Maintain data in Google Sheets documents
  • F
    CUSTOMER SERVICE ASSOCIATE
    FUEGO SHOES
    Aug 2023 - Oct 2023 (3 months)
    • Respond to client inquires via Gorgias • Issue refunds in Shopify • Process returns and exchanges in Loop
  • K
    B2B CUSTOMER SERVICE ASSOCIATE
    KRAMES STAYWELL
    Apr 2023 - Aug 2023 (5 months)
    • Communicate with clients via live chat and email through Zendesk • Process purchase orders via Magento
  • U
    SOCIAL MEDIA ASSOCIATE/APPOINTMENT BOOKING
    UN-RULY
    Feb 2023 - Jul 2023 (6 months)
    • Use MailChimp to help create newsletters (A/B testing) • Verify information in appointment bookings • Assist clients in making appointments via HelpScout and Dialpad • Act as a "middleman" between client and stylists to ensure a smooth transaction • Upload TikToks onto the company account daily
  • J
    CUSTOMER SERVICE ASSOCIATE
    Jonathan Simkhai
    Jun 2022 - Aug 2022 (3 months)
    • Respond to customer emails via Zendesk • Process returns via Loop • Assist customers with any issues they may have with a shipment • Answering product questions
  • Nordic Naturals
    CUSTOMER SERVICE ASSOCIATE
    Nordic Naturals
    May 2022 - Oct 2022 (6 months)
    • Use Zendesk to answer client texts, emails, live chats, and social media DMs • Use Shopify to process sales and returns • Utilize SAP to process replacement orders, file QA complaints, and maintain accounts • Use Recharge to maintain customer subscriptions • Frequently transfer data into customer accounts to keep them up to date
  • S
    RETURNS PROCESSING ASSISTANT/ ASSISTANT MANAGER
    STELLA CARAKASI
    Aug 2018 - May 2022 (3 years 10 months)
    • Play major role in surpassing brand's $3000 sales goal every day • Train new employees and handle appointment scheduling with visiting vendors • Drafting client correspondence emails and answering phone calls • Process the return of orders from the online store and enter their data into our system • Report sales trends and client feedback to store owners • Able to grow from associate to assistant manager throughout tenure • Open/close storefront
  • J
    SALES ASSOCIATE
    JIGSAW LONDON
    Dec 2017 - Aug 2018 (9 months)
    • Play a role in surpassing the brand's $5000 sales goal every day
Education verified_user 0% verified
  • Southern New Hampshire University
    MASTER'S
    Southern New Hampshire University
    Oct 2024 - Feb 2026 (1 year 5 months)
  • Arizona State University
    BACHELOR OF ARTS
    Arizona State University
    Aug 2015 - Dec 2020 (5 years 5 months)
  • Salesian High School
    HIGH SCHOOL DIPLOMA
    Salesian High School
    Aug 2011 - May 2015 (3 years 10 months)