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Aya Elmuiz

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Executive Assistant
Baladīyat ad Dawḩah, Qatar

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Timeline


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Résumé


Jobs verified_user 0% verified
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    Executive Assistant to the Founder & President
    Tafaseel BPO Company - EA
    Jun 2024 - Current (2 years 1 month)
    Managed the Founder's daily schedule, priority workflows, meetings, and follow-ups to ensure smooth executive operations. Prepared agendas, briefing notes, official documents, and post-meeting action reports in a timely and organized manner. Drafted, reviewed, and edited executive emails, letters, memos, and confidential correspondence on behalf of the office. Handled sensitive information with strict confidentiality, especially matters of strategic or high-level importance. Acted as the primary point of contact between the executive office and internal/external stakeholders, ensuring clear communication. Coordinated high-level meetings, workshops, and board engagements, including logistics, minutes, and action tracking. Managed communicati
  • T
    Executive Assistant to HR Director
    Tafaseel BPO Company - EA
    Nov 2023 - Jun 2024 (8 months)
    Administrative Support: Provide high-level administrative support to the HR Director, including calendar management, scheduling meetings, organizing appointments, and coordinating travel and logistics. Document & Report Management: Prepare HR-related reports, memos, presentations, and confidential correspondence. Maintain accurate filing systems and ensure proper documentation for HR processes. Meeting Coordination: Arrange internal and external meetings, prepare agendas, take minutes, and follow up on action items to ensure timely completion. HR Operations Assistance: Support HR projects such as recruitment scheduling, onboarding arrangements, training coordination, employee relations documentation, performance review cycles, and policy up
  • Tabby
    Customer Service Representative
    Tabby
    Mar 2023 - Nov 2023 (9 months)
    Responded to customer inquiries through email and live chat, maintaining accuracy and professionalism. Assisted with account, billing, and service-related issues, providing clear solutions and follow-up support. Documented interactions and escalated complex cases to relevant teams. Maintained strong service quality and met communication performance standards.
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    Front Desk Representative
    Kamal Osman Jamjoom – Nayomi Beauty Salon
    Nov 2021 - Mar 2023 (1 year 5 months)
    Managed front desk operations in a VIP salon environment. Handled appointment scheduling and client communication via phone, WhatsApp, and in-person interactions. Processed payments, invoices, and client check-ins/outs with accuracy. Resolved client inquiries and coordinated with management when required. Maintained a premium reception environment in line with luxury brand standards.
Education verified_user 0% verified
  • E
    Bachelor of Business Administration - Management
    Elrazi University
    Jan 2016 - Dec 2020 (5 years)